Palace Entertainment - Excellent First Job | Glassdoor
There are newer employer reviews for Palace Entertainment
There are newer employer reviews for Palace Entertainment

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Helpful (1)

"Excellent First Job"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Game Attendant in Houston, TX
Current Employee - Game Attendant in Houston, TX
Recommends
Positive Outlook
No opinion of CEO

I have been working at Palace Entertainment part-time (Less than a year)

Pros

Working at the location where I got hired is wonderful. My GM and AGM care a LOT about not just customer service, but they also care a ton about their employees. Time off for school is easy to get, and management also encourages having a life out of the workplace.

Cons

Sadly as there are less and less arcades the budget is being cut, and as of such some needed repairs have to be put off for a while understandably. Also some of the games that are older are fun to play, but without some newer games it can feel a little bit stale for the end consumer.

Advice to Management

Try raising the budget for game maintenance and/or bringing in some newer video games and/or redemption games, it will give a newer feel to the customer encouraging them to come back. Also if some employees have arcade game cabinets or upgrades, make it easier to bring them in only if there are no major retrofits needed. Even try investing in a Multicade setup to take less space, but have 20-40 arcade games in the space it takes for just 1 system.

Other Employee Reviews for Palace Entertainment

  1. "Fantastic Company to work for if you want to positively impact peoples lives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glen, NH
    Current Employee - Anonymous Employee in Glen, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palace Entertainment full-time (More than 5 years)

    Pros

    Safety is the number one priority, guest satisfaction is also a main focus. Being given the ability to create positive memories for so many people each season is an added benefit to an already fun, exciting, and rewarding work environment. Encountering new challenges each and every day also adds to the excitement of working for Palace!

    Cons

    Working long hours, weekends, and holidays, as with any job in the service industry is sometimes difficult.

    Advice to Management

    Keep up the great work, keep the focus on safety, guest experience, and team member service. Remember, without all of these things you cannot continue to be the great company you have created.


  2. Helpful (2)

    "Very exciting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Newport Beach, CA
    Current Employee - Manager in Newport Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Palace Entertainment full-time (More than 5 years)

    Pros

    Great culture, people and environment, great internal opportunities.

    Cons

    None. Really have nothing negative to say

There are newer employer reviews for Palace Entertainment
There are newer employer reviews for Palace Entertainment

See Most Recent

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