Panera Bread - terrible management | Glassdoor
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There are newer employer reviews for Panera Bread

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Helpful (1)

"terrible management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate in Chattanooga, TN
Former Employee - Associate in Chattanooga, TN
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Panera Bread part-time (More than a year)

Pros

I lost nearly 100lb's because I got so sick of food when I worked for them.

Cons

The management only cares about food costs, Labor costs and there bonuses. My hours were cut down to 8 a week when they hired entirely too many people and the labor cost was through the roof. I lost health benefits and was ultimately forced to find another job.

Advice to Management

Care about your associates.

Other Employee Reviews for Panera Bread

  1. "Hard work, but great people- working with a great product"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Coordinator in University City, St. Louis, MO
    Current Employee - Catering Coordinator in University City, St. Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Panera Bread full-time (Less than a year)

    Pros

    Quality food, passionate employees, great guest, high standards and values employees. A lot of opportunity to advance if you want. Great Discounts! Part time associates are eligible for benefits.

    Cons

    Working with food, unpredictable/inconsistent hours, and sometimes overworked. Benefits are not great, and you don't get good options on your insurance plans.


  2. Helpful (1)

    "Company success held back by simple factors throughout franchise."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Coordinator in Austin, TX
    Former Employee - Catering Coordinator in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Panera Bread full-time (More than a year)

    Pros

    The Catering Coordinator position gives you the opportunity to network. Ideal for someone currently in night school or someone looking for quick cash while still job searching. Fun if you are good at managing people and time. If you care and train your team right (usually made up of teenagers and variety of managers) it will be a fun experience, but this job is not made for the long term. I loved talking to people and multitasking but in the end, it was not for me.

    Cons

    *No benefits!!!! Basically a full time position with no options for any insurance, vacation, sick days, etc. There is 401k option for everyone however. This is how it is in our franchise at least and was the main factor in me leaving.

    *Stressful. The person that takes this job has to have their stuff together. Paid hourly not salary (which might be a good thing, trust me) but constantly on the phone and email at work and at home with clients, managers and associates. Lots of time management and forethought. You need to think a week or so ahead at minimum. It's worth it for the pay I guess. But the pay is ONLY worth it if you're supplemented by another source of income (i.e. spouse, parents, etc)

    *Management is definitely not up to par. No line drawn between management and associates as far as fraternization. Managers are fairly young for the most part so this would make sense. But this is why cafes are run so poorly. What you get is managers drinking, smoking and talking in very vulgar ways with associates. This bleeds into how they handle situations and how they train new employees, who in turn, get in trouble for acting the same way management does. Unprofessional in every aspect. I had previously worked for a comparable company,also in the restaurant industry, which was very professional in work relationships, decision making and training so I know that this is possible.

    *Environment is ruthless. Upper management is run on fear which trickles down to associates. Food cost, overtime....whatever the new focus of the month is. It threatens their pay and so it's an all or nothing effort when it pops up (which is the goal?). There needs to be more structure instead of being like an angry unpredictable parent. All of a sudden you get yelled at for doing something you and everyone else has been doing all along just because their manager's manager's manager decided people were gonna get fired this month for I don't know.....not hitting the bar on registering people for rewards cards or something.

    Advice to Management

    See above. My advice is plain and simple. You want to run a good company? You want your company, franchise, cafe, whatever to hit its full potential? Then fix the core. It's something as simple as treating your people with more respect. Communication is always key. Communicate all the way down to the little guy; that 17 year old cashier. Tell them why things are done the way they are; what the long term goals are. When someone has a reason for what they do, they'll be more proud to come to work and everything else will fall into place. Benefit options don't hurt either. As a Catering Coordinator, my role in the cafe, was a pretty decent sized one. The sales generated alone from this position have the ability to make or break profits, even send them soaring. It's hard enough to find someone to work this position really well, why not offer them insurance. I had to get individual plans for health, dental and vision and let me tell you, it's not pretty. It was almost 1/2 my paycheck (premiums combined with regular visits and prescription costs) which prompted me to look elsewhere. Hopefully this review has some kind of influence.

There are newer employer reviews for Panera Bread
There are newer employer reviews for Panera Bread

See Most Recent

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