Panera Bread - Lots to do and no funding | Glassdoor
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There are newer employer reviews for Panera Bread

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Helpful (4)

"Lots to do and no funding"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Sunset Hills, MO
Current Employee - Anonymous Employee in Sunset Hills, MO
Doesn't Recommend
Negative Outlook

I have been working at Panera Bread full-time

Pros

Working at the Support Center you get a few nice perks - free food in the morning, unlimited soda/coffee, etc., an employee discount, and can get free delivery for your lunch. The people are actually very wonderful - good people who are hard workers. That's pretty much where it ends.

Cons

The benefits for a company this size and this well performing are horrible and insulting. The 401k is not good (1-yr wait), short term disability is horrible (doesn't even cover the actual percent of your pay it says), and vacation is attrocious and non-negotiable.
The company works you extremely hard and has very high expectations. That's great if they are willing to give you the support necessary (people, technology, resources, etc.) but they don't.
The CEO (not Bill, but Ron) presents one image to the street, but interally it is very different. He is definitely a visionary and has done great things to make this company what it is, but he does not see the value in investing in his people.
They also are not very open and encouraging to new people. They hire you because of your experience and what you bring to the table, but then they expect you to actually keep your mouth shut for at least a year (yet hold you accountable for work that needs to be done). Executives are known as saying it takes at least 6 months to figure out where the bathroom is to new hires.

Advice to Management

Invest in your people. Stop being cheap. There's more to the organization than just the cafes. And trust the people you hire, their opinions and experience.

Other Employee Reviews for Panera Bread

  1. "Great company to work at relative to other food service places, though profit is still #1."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate
    Former Employee - Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Panera Bread part-time (More than a year)

    Pros

    It attracts friendly employees who really love to serve customers, and management is usually accommodating and interested in making your life easier, not harder.

    Cons

    It's still food service - customers are still horrible and unappreciative, long hours are long, and closing the store is a lot of work with not a lot of workers.

    Advice to Management

    Focus less on raising prices and more on raising wages.


  2. "Not the worst job out there, but close."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time in West Lafayette, IN
    Former Employee - Part Time in West Lafayette, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Panera Bread part-time (Less than a year)

    Pros

    If you are a student and need a part time job this is an okay place to work because they open early and close late, so there will undoubtedly be a shift that fits around your class schedule. The environment in some stores is better than in others, and that mostly depends on the management.

    Cons

    The only "transferable skills" you are going to learn are going to be cultivated in your attempts to deal with this work environment.
     Management is usually completely incompetent and rushed. Trainers (or at least mine) are unwilling to help out new employees and were often openly hostile. Fellow employees hate being there and in my experience didn't even bother to introduce themselves. Shifts are outrageously long and you are not expected to ask for a break. People are promoted to management positions based on how long they have worked for the company, not on whether or not they have any management skills.
    So you are definitely going to learn a lot: how to stay cool under pressure, how to work quickly and efficiently, how to pay close attention to detail. You will also inadvertently learn a lot of great management technique: how to make everyone feel comfortable and welcome in their workplace, how to get the best out of your employees, how to read a frantic situation and who to put where to help fix it, how to say "please" and "thank you", and how to reward your employees for a job well done.

    Advice to Management

    When regional managers come in to review and inspect the store, they need to do so inconspicuously. Ask some of the part-time or non-management employees how they think things are going. Sure, you will get some people who just want to rant and rant about an isolated incident, but you might also get some really great information about how your company is being run on the ground level.

There are newer employer reviews for Panera Bread
There are newer employer reviews for Panera Bread

See Most Recent

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