Papa John's - Papa John's 2013 | Glassdoor
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There are newer employer reviews for Papa John's

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"Papa John's 2013"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing Coordinator in Louisville, KY
Former Employee - Marketing Coordinator in Louisville, KY
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Papa John's full-time (More than 8 years)

Pros

Extremely high attention to product quality and customer service at the restaurant level. Overly excessive emphasis on customer who order online by over-discounting their orders and peeks.

Cons

There is essentially no company emphasis on development of a well-rounded consumer rewards program because the consumers who order by phone or walk-in are given far, far less opportunity to save money or be rewarded (as compared to online ordering customers). Middle management operations department has opted to revert to the way business was handled in the early years (1984 - 2003). General Managers and the Directors of Operations are the only contact for business customers (schools, organizations, apartments, hotels, retail, industrial) without the assistance of a dedicated account manager. This makes an ongoing relationship between company and customer challenging to grow at best. A worst it offers an opportunity for the business customer to shop around with other pizza suppliers.

Advice to Management

They should re-instate the 2003 - 20012 test of a local level Account Manager who calls on business (schools, organizations, apartments, hotels, retail, industrial). Whatever salary is paid to the Account Manager should be divided among the restaurants supplied, i.e. the stores who will realized the increased pizza purchases and profits.

Other Employee Reviews for Papa John's

  1. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Store Team Member in Great Falls, MT
    Former Employee - In Store Team Member in Great Falls, MT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Papa John's part-time (Less than a year)

    Pros

    -Active
    -Engaging
    -Fair management
    -Plenty to do
    -good pizza

    Cons

    It felt as though I was working under the table. I was working "in-store" as a door hanger guy walking around neighborhoods putting ads on their doors. I wasn't even considered a worker there.
    There is no record of me working there.


  2. "My experience with papa john as a manager I would say not worth it for how much they pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Hollywood, FL
    Former Employee - Assistant Manager in Hollywood, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Papa John's full-time (More than 3 years)

    Pros

    Flexible schedule, Team members are great, and good managers all around

    Cons

    stressful, not enough money!!! too much work and still not enough money

    Advice to Management

    Be stern with everyone, its all fun but know when to cut off

There are newer employer reviews for Papa John's
There are newer employer reviews for Papa John's

See Most Recent

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