Partners HealthCare - Often overworked, overstressed, underpaid, understaffed, and other somewhat negative adjectives. (Information Systems) | Glassdoor
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Helpful (4)

"Often overworked, overstressed, underpaid, understaffed, and other somewhat negative adjectives. (Information Systems)"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Network Engineer in Boston, MA
Former Employee - Network Engineer in Boston, MA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Partners HealthCare full-time (More than 3 years)

Pros

Work with latest technology; co-workers willing to help out; never lacking for things to do. Ostensibly it's a good thing to work for an amalgamation of research hospitals, but the realities of the work far outweigh the touchy-feeliness of the *idea* of working there.

Cons

Interview process did not involve peers, so poor vetting of candidates. Little in the way of guidance. Assumption that employees will be willing to work lots of hours after the end of the workday much of the time. On-call was mind-bogglingly bad. Very poor organizational structure -- poor staffing levels, poor training; no individual empowerment to allow improvement of organization. Lots of finger-pointing and under-the-bus throwing. Lots of 'institutionalized' workers -- 'lifers', you might say. Too many projects that are deemed 'top priority,' so everyone bends over backward and works too hard too quickly to satisfy too many people in positions of power. Over-reliance on the mantra "it is what it is," suggesting that change does not happen easily or willingly. And remarkably mediocre benefits for a healthcare non-profit (including having to buy additional time off). PHS has lots of money, but also a great deal of institutional arrogance, and isn't afraid to throw its weight around.

Advice to Management

Dramatically increase staffing levels, especially within Information Systems. Change the IS structure so that support and workload are more equitably distributed. Spend more on staffing and benefits (PHS can afford it, and can't afford not to). Make employees want to stay, not leave.

Other Employee Reviews for Partners HealthCare

  1. "Filled with growth and learning opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training in Charlestown, MA
    Former Employee - Training in Charlestown, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Partners HealthCare full-time (More than 3 years)

    Pros

    Great Manager
    Learned new things all the time

    Cons

    Huge company where you could get lost
    Slow to move on changes

    Advice to Management

    Move faster on smaller items to show taking steps towards bigger picture


  2. "Large organization so you'd need to know how to get around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Partners HealthCare full-time (More than a year)

    Pros

    Good benefits, nice and friendly co-workers

    Cons

    Large organization so things move slowly


There are newer employer reviews for Partners HealthCare
There are newer employer reviews for Partners HealthCare

See Most Recent

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