Paychex - Roller coaster, good starter sales job, no opportunity to develop in to high end sales | Glassdoor
There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

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"Roller coaster, good starter sales job, no opportunity to develop in to high end sales"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Sales Representative
Former Employee - Senior Sales Representative
Doesn't Recommend
Disapproves of CEO

Pros

Paychex created an unreal environment to grow as an entry level sales rep. Through the 90's and early 2000's it seemed like the greatest company to work for.

Cons

As soon as the founder stepped down as the CEO, he began to struggle with leaving his company that he built. He refused to allow the current leadership to change with the times. Simple things like going paperless, or accepting technology driven systems were all so foreign and he inhibited progression from happening. Many great top level executives came and went because they didn't agree with his part time leadership.

Advice to Management

Paychex is in a steady decline since the senior leadership starting reporting directly to the founder. You can only leverage weaker technology when you have above average sales reps. Either become an SAAS, Cloud based company or stick to small business, your middle market solution is a ticking time bomb. It is evident to the sales force that there are a few top level sales executives jumping from position to lateral position, even when failing at the current role. Rotating people from failure to failure because of personal relationships is very transparent, and causes a tremendous lack of respect for leadership.Good move hiring a VP of marketing, that brought you into the 90's, now institute some sort of regional manager over sales and operations, having no stopping point to the CEO in a 20,000 employee company for sales and operations is ridiculous. The one thing that kept people at Paychex was the people, great people. In the past year, Paychex has the highest turnover rate in history, coupled with the largest commission cut in history. It's hard to convince your sales force your not a commodity when you do these without improving the product. No one wants to work for the Wal mart of payroll.

Other Employee Reviews for Paychex

  1. "Fantastic place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Compensation, People, Product and Product Development, and Senior Leadership. Pay in sales is directly tied to performance. Paychex tends to hires smart people that fit into the corporate culture. Paychex products are competitive and the company continuously reinvests in product development.

    Cons

    I've worked for other large organizations and I know from experience there is always something that could be different or better. I also know that people always want what they can't have regardless of whether its good for them or not. With that I don't think there are any downside to working at Paychex. It really is a fantastic company with a very bright future in a thriving industry.

    Advice to Management

    Stay the course. As a fairly new Senior Executive team has taken the helm there has been a cultural paradigm shift. We are maturing as a Fortune 1000 company with improving communication through all channels, superb training and development and a clear mission tied to well defined values.


  2. "Great place to start, but then move on."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    No opinion of CEO

    Pros

    Paychex is a place where you can get some excellent training if you are an entry-level sales professional. Other companies recruit from Paychex because of their training. Good place to stay for 2-3 years and then move on to a bigger and better opportunity. Benefits are okay.

    Cons

    -Ability to move up is slim to none. (It's a good ole boys company.. so those who have been there for years get promoted. Positions are slim outside of NY.)
    -In the HR industry, it's a rat race. Lots of high pressure selling to prospects.
    -Slow in developing technology.
    -Micro-management from the top-down.
    -Managers are not helpful when you need it. Its like they dont know what to do.
    -Little respect from the DSMs no matter what your numbers are.
    -They hardly ever promote the people that should be promoted (the great leaders). They promote friends.
    -Communication all across the company is horrible.
    -Turnover for both reps and management is unreal. (Even the referral partners get sick of it)
    -The pay is low.
    -No work/life balance at all! The DSMs want you to do ALL of your admin work in the evenings and weekends... and with all the unnecessary processes in place, that leaves no free time.

    Advice to Management

    Listen to the field. People are unhappy! Strive to keep people around and build relationships within a territory, the company as a whole will be much more successful that way. Develop better technologies... The brand will only get you so far in the long run.

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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