Paychex - Low pay. Great people. Good entry level IT job. | Glassdoor
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There are newer employer reviews for Paychex

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Helpful (1)

"Low pay. Great people. Good entry level IT job."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Developer in Rochester, NY
Current Employee - Developer in Rochester, NY
No opinion of CEO

Pros

The benefits are good and I've made many friends among my coworkers. The company is also fairly stable and has a track record of success.

Cons

Payscale is unfair (should be more merit-based). Compensation is well below industry averages.

Advice to Management

Paychex' management needs to reevaluate the role of IT. TG realized at the advent of the PC that people were going to have more tools at their disposal to run their own payroll so they've been focusing on benefits and selling all sorts of new features on top of payroll. While I agree that this is a good move, they have failed to recognize that our product is not just a service; it's software. Without a good software product and IT infrastructure, sales has nothing to sell and operations has nothing to operate.

Other Employee Reviews for Paychex

  1. Helpful (1)

    "This is a great entry level job for a young kid looking to transition to a career in sales soon."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rochester, NY
    Current Employee - Customer Service Representative in Rochester, NY
    Doesn't Recommend
    Approves of CEO

    Pros

    In an economy that has so many people doubting the stability of there job, paychex is a very solid company to work for. It is one of the top 100 companies to work for in fortune 500, and is one of the top job providers in Rochester, NY.

    Cons

    It seems hard to move up ther ladder unless you know someone on the inside. If you are not a sales oriented person, it is hard to make a decent amount of money.

    Advice to Management

    Pay your operations people better, especially the ones that deal directly with the clients. This will reduce the turnover of the people in those positions and also increase client retention. So many clients leave us because our sales people promise them the world, but once they are on borad with us, they feel like they are forgotten about when the are always loosing their payroll specialists, or mistakes are made because people in operations don't feel compensated enough and aren't happy at there jobs.


  2. "Paychex good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Sales Consultant in Boston, MA
    Current Employee - Premier Sales Consultant in Boston, MA
    Approves of CEO

    Pros

    Great Training good work life balance They will give you all the tools needed to be succesful. They have great benefits they make sure their managers are up to speed on all new product enhancements. They generally promote from within so the management staff is usally someone who knows the product. the senior management is also ver hands on they are always around to support the management staff. The regional in Boston is a great manager very down to earth and extremly personable with the sales staff. I have nothing positive expierinces with working with him. They spend a lot of time training youas well to make sure you are always prepared.

    Cons

    tend to micro manage. I have found that they want to cut the cord but it's in their nature to have constant contact with you. They give you the tools to work remotelly but seem to want you in the office everyday to do your telemarkting. Yet at the same time always give some new piece of equipment to work remotely. You can make good mony but there is a huge difference in commision between divisions and the MMS reps make a lot more money and will glom onto your clients to try to get their product sold after you did most of the work but i do have to say they are cracking down on that.

    Advice to Management

    Keep up the good work


There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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