Paychex - HR Generalist (HRG) and Account Manager (Field) | Glassdoor
There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

Helpful (3)

"HR Generalist (HRG) and Account Manager (Field)"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - HRG/Acct Manager in Saint Petersburg, FL
Former Employee - HRG/Acct Manager in Saint Petersburg, FL
Recommends
Neutral Outlook

I worked at Paychex full-time (More than 5 years)

Pros

most people they hire are wonderful human beings. Made a lot of friends there. Loved my co-workers. Loved my Boss until they layed him off. Relative freedom to "run your own franchise" in this position.

Cons

Too many changes in systems and processes, too rapidly. HRG position encompasses too much. The rules and reg's of HR, not to mention healthcare reform encroaching on it all...the responsibilities are insane. Don't forget you're responsible for total account management as well (payroll, WC, 401K, health benefits and a million oither things.) The position needs to be streamlined a bit. Human Resources management and Client Account Management USED TO BE two separate jobs. They combined them about three years ago. Huge, short-sighted mistake. I had to get out. Was sad about leaving though. I was very good at my job until my brain exploded. Very few of the people involved who had to combine the two positions and work at both were, or are, happy about it.

Advice to Management

Return to having separate Human Resources and ACcount Management personnel for the clients. My immediate Management was great. The folks at the top (Corporate) seemed to be pretty clueless though. Always sent surveys, but didnt listen and kept heaping on new responsibilities.

Other Employee Reviews for Paychex

  1. Helpful (2)

    "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Recommends

    I have been working at Paychex full-time (More than a year)

    Pros

    If given a good territory, you have the potential to make prety good money, good benefits and 401k match ... when things are going good they are going good!

    Cons

    usually start off as TRR which is discussed in interview, almost like a glorified telemarketer, low salary, its sales so its all about numbers! if you do great one month and decent another, your relationship with management can fluctuate...also being able to move to management is tough!


  2. Helpful (1)

    "Solid company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in New York, NY
    Current Employee - District Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Sr Mgmt makes good decisions.
    Good product set,

    Cons

    Sales quotas seem high. Over the past 5 years only 1/3 of reps/managers hit/exceed numbers

    Advice to Management

    Keep working on systems integration.

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

Work at Paychex? Share Your Experiences

Paychex
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or