Paychex - Reliable employment, fair salary | Glassdoor
There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

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Helpful (2)

"Reliable employment, fair salary"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Support in Webster, NY
Current Employee - IT Support in Webster, NY
Recommends
Neutral Outlook
Approves of CEO

I have been working at Paychex full-time (More than a year)

Pros

Solid company that rarely if ever lays off employees, and continues to stay stable if not grow. Company has no debt, so they look to remain solid for many years to come.

Cons

Atmosphere can be tense, with agressive deadlines and constant changes due to tax laws, etc. Little encouragement for employees to mingle outside of work time.

Advice to Management

Engage in more team-building and/or group gatherings to promote cooperation between groups.

Other Employee Reviews for Paychex

  1. Helpful (2)

    "If You're Not Sales, Forget This Place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Specialist
    Current Employee - Payroll Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Paychex full-time (More than 5 years)

    Pros

    Generous time off and ok benefits. If you have a nice office manager you'll also enjoy internal awards i.e gift cards, lunches, and recognition for your work.

    Cons

    Low pay and LOT'S of work. Yes, they will upsell you in the interview thinking that there is ample opportunity for advancement but if you're not in sales FORGET about it! You will be the work horse with little pay and always trying to convince your clients that you can do everything sales has promised...and trust me they will sale them everything including the moon if they can get a commission off of it. Things change very quickly but with little or no thought as to why which starts the cycle of change over and over again with no improvement in work processes just confusion among clients. Without change there is no progress but if you're also going to continue to change things it would be nice if management better communicated this information.

    Advice to Management

    Hire better management in each branch! You have managers who don't recognize employees for a job well done, terrible communicators, don't encourage or guide employees in career advancement, AND increase pay!!

    It's also not right that payroll specialist do all the work but sales reps get sent to Hawaii or the Bahamas for meeting sales quota yet the semi-annual bonuses are low for Operations. Increase the bonus pay thats paid semi-annual...its very discouraging to work your butt off everyday and get $400 bucks (split twice a year) for bonuses.


  2. Helpful (1)

    "HORRIBLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Specialist in Rochester, NY
    Current Employee - Billing Specialist in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Paychex full-time (More than a year)

    Pros

    Nothing was good working here.

    Cons

    - very micromanaged
    - never, ever communication between upper/lower management & employees
    - very political, bias and cliquy
    - horrible pay, advancement was given to those who kissed ass, not who deserved it

    Advice to Management

    get off you high of your position and realize you have other employees below you that do the crap work for you - and treat them each better - pizza for reward? c'mon. you barely pay past min wage and you can't even treat your employees out to a proper lunch or work with them on days off. Maybe, communication isnt having monthly meetings but the pat on the back when they do good or get off their backs and don't micromanage!

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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