Paychex - Poor management - company embroiled in process and bureaucracy | Glassdoor
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There are newer employer reviews for Paychex

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Helpful (5)

"Poor management - company embroiled in process and bureaucracy"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Programmer in Webster, NY
Current Employee - Programmer in Webster, NY
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I have been working at Paychex full-time (More than 3 years)

Pros

Stable company. Decent benefits. As of recent have good access to technology, tools, and equipment.

Cons

I agree with a couple of other reviews. The software development side of the house is a mess. Development techniques are dated and produce software built for the 1980's. It's managed poorly. If you work in test you sit around idle most of the time and then for one week everything is a crisis. There are too many managers and leaders who cannot get out of the past. There are a lot of good developers and even more bad ones. It takes us 5 times as many programmers to create code that's substandard and not up to the times. Expect to either spend your time twiddling your thumbs or in a crisis being sworn and yelled at by irrational leaders who would never survive in a modern software development organization. If you want to work in IT, work in an area outside of software development and testing.
There is so much bureaucracy and process here that it slows down everything. It's impossible to do anything without it getting embroiled in committee. When we complain about process, they even create process to eradicate process. Most of our management lives in meetings and comes out of them with little or nothing to show except more ways to inhibit real work

Advice to Management

Change out your entire development leadership team and hire folks who get things done instead of spend their valuable time in conference rooms

Other Employee Reviews for Paychex

  1. "Good place to start in sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Folsom, CA
    Current Employee - Outside Sales Representative in Folsom, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Paychex full-time (More than 3 years)

    Pros

    Great benefits, good culture if you are young and single, rewarding. Great place to learn sales. Lots of training. Nice people overall. Felt like part of the family. Got to meet lots of great business owners. Felt like you were helping people. After 2 years, the recruiters came calling.

    Cons

    Frat-boy like culture. Competitive. Must have great time management skills or you will be buried. Hard to focus. Hard to give customer service after the sale. Other departments outside of core payroll seemed to run better

    Advice to Management

    Treat the payroll production people better! Needs better customer service.


  2. Helpful (2)

    "Great Place to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Atlanta, GA
    Former Employee - Senior Sales Consultant in Atlanta, GA
    Recommends
    Approves of CEO

    I worked at Paychex full-time (More than 3 years)

    Pros

    Installs great work ethic
    Excellent training programs

    Cons

    Hard to achieve work / life balance
    Tend to micro-manage workforce

    Advice to Management

    Slow to adapt to the downturn in the economy

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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