Paychex - Not all it is cracked up to be, not as advertised. | Glassdoor
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There are newer employer reviews for Paychex

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Helpful (1)

"Not all it is cracked up to be, not as advertised."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Major Market Sales in San Francisco, CA
Current Employee - Major Market Sales in San Francisco, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Paychex full-time (More than a year)

Pros

Good work/life balance. There is a team that will help make outbound prospecting to supplement what you do on your own. There is also a designated service rep model which is a good selling point and competitive advantage.

Cons

The comp plan for Major Markets is the same regardless of where you live throughout the country. (no change for cost of living in Bay Area where avg. price of homes and cost of living is double or triple that of other areas of the country) The way they track revenue has changed significantly over the last few years but the comp plan never changed to reflect the new way that revenue is recognized, making it virtually impossible to make the advertised $120k+ in this position. At plan, this position literally plays $88-90k. There are a few accelerators you can reach but the first one doesn't kick in until you far exceed quota. The technology improvements that were supposed to be live within 6 months of my hire, are still likely 2 years away from being a functional tool to sell to businesses with 50+ employees. In effect, you are selling technology that is about 8+ years old. If you get an appointment with a former client who is willing to see what has changed, you literally are showing them the same exact technology they had when they left 5 years ago.

Advice to Management

Hire some smart techies to fast track the next generation software before it too becomes obsolete. Recognize the value that Major Market brings to all the other growing business units that prospect to them exclusively.

Other Employee Reviews for Paychex

  1. "Hired for one job, but made to do another. Most people in my department underutilized. Little emphasis on creativity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Paychex full-time (More than 3 years)

    Pros

    Stable company, decent benefits, always hiring.

    Cons

    Little upward movement, all lateral.

    Advice to Management

    Value your employees more, they'll jump ship less.


  2. "Second to none sales training program, poor follow up management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Minneapolis, MN
    Former Employee - Account Manager in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Paychex full-time (More than 3 years)

    Pros

    Sales training is extensive, both from product knowledge and sales skills. They send you to training at their corporate headquarters in Rochester, NY after two weeks with the company. And again after you're out in the field for a month. Corporate sales trainers are knowledgeable and give you great advice.

    Cons

    Management is very hands-on at Paychex. Weekly sales meetings, one-on-one meetings with your manager and mandatory telemarketing on Friday afternoons.

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

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