Paychex - Overall a good experience | Glassdoor
There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

"Overall a good experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

I have been working at Paychex full-time (More than 10 years)

Pros

Finally catching up with technology - very employee friendly and you can make your career whatever you want it to be

Cons

Too many changes coming all at once - makes it hard to keep up with the already overwhelming workload

Advice to Management

Stop putting more work on the staff. Increasing clients per specialist every year is getting to be too much

Other Employee Reviews for Paychex

  1. "When management needs let go- they can't pull the trigger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work environment, good benefits, able to grow your own business. Many products to sell with a large territory with many opportunities.

    Cons

    We had a terrible manager that HR had recognized along with our district manager that she was inadequate at best at her position. She didn't train you before Rochester, never went on ride alongs, and had unprofessional employee relationships. She remained in the company for an entire year too long. HR addressed the issues during exit interviews but nothing was ever done.

    Advice to Management

    Not everyone is meant for management, when someone is noticed negatively for their unprofessionalism and lack of knowledge let them go or remove them from management.


  2. "Enjoyable Work Environment... with Major Employee Retention Flaw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Management Departments in Henrietta, NY
    Former Employee - Risk Management Departments in Henrietta, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Paychex full-time (More than a year)

    Pros

    *Great co-workers
    *Opportunity to grow within company, if you are willing to put in the time and bounce around departments
    *Excellent Training Program
    *Tuition Reimbursement and culture to push employees to use it - they will work with you on your hours and availability based on class schedule!
    *Excellent Benefits package (outside of pay)
    *Again, wonderful co-workers - cannot say that enough... they really made coming to work easy

    Even though I left because of the cons below, Paychex is still a good company to start your working career with. I would not have my current position without them. However, with that said - I might have stayed if they fixed some of the cons below:

    Cons

    *Outdated and clunky processes, systems and tools
    *Absent SLT with no downward flow/visibility of upcoming strategic plans and/or initiatives
    *Extremely low pay compared to industry standards
    *Direct management does not aid with career path and development plan within company
    *Stock grants, although a nice idea - are worthless as you can only cash in on the difference made in the stocks uptick
    *In a world where mobility is prevalent and required, Paychex still has desktop computing for a majority of their workforce - laptops would have been nice to aid in work-life-balance - especially during "Year End Mode" at Christmas and New Years

    Advice to Management

    Management should focus more on an employee retention program that looks at keeping talented employees within the company. The majority of the cons I listed above are driving factors as to why individuals use and see Paychex as a springboard into another career... Paychex looses a great deal of talented and hard working employees while they are young and hungry because they do not invest in them.

There are newer employer reviews for Paychex
There are newer employer reviews for Paychex

See Most Recent

Work at Paychex? Share Your Experiences

Paychex
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or