There are no raises and no chances to grow. Management clearly shuts down when asked about salary increases. They add new tasks, rules, and regulations that make the KYC Analyst role more similar to Risk or Compliance, yet they refuse to change the job title. They know you are doing more than you should, but they realize if they give you the correct title, you will rightfully ask for a raise. Furthermore, the KYC salaries here are the lowest in the entire industry.
One of the most critical issues is the total lack of transparency. Management makes every decision behind the scenes and refuses to listen to the people actually doing the work. They totally ignore requests. The company has shifted from quality to quantity, and the result is not symmetrical: quality is falling in a geometric progression.