Pearson - Customer Service and Professionalism | Glassdoor
There are newer employer reviews for Pearson
There are newer employer reviews for Pearson

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Helpful (1)

"Customer Service and Professionalism"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Test Administrator in Boston, MA
Current Employee - Test Administrator in Boston, MA
Recommends
Positive Outlook

I have been working at Pearson part-time (More than a year)

Pros

Each testing center is self contained and that makes free of "office politics." It has high security standards and it is a very unusual job. I am a Test Administrator and this is a terrific job for retirees and Graduate students.

Cons

I work with 10 terrific people, but Home Office does not support the centers. The testing computers that we use desperately need an upgrade.

Advice to Management

See above.

Other Employee Reviews for Pearson

  1. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Upper Saddle River, NJ
    Former Employee - Human Resources in Upper Saddle River, NJ
    Recommends
    No opinion of CEO

    I worked at Pearson full-time (More than 8 years)

    Pros

    Worked with great people, good benefits, summer hours, flexibility

    Cons

    The pay was not so great.


  2. Helpful (2)

    "Pearson Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson (More than 5 years)

    Pros

    Fantastic people, great benefits, summer hours, flexible with telecommuting

    Cons

    Low pay, poor recognition, confused management and executive team, horrible inter-departmental communication


There are newer employer reviews for Pearson
There are newer employer reviews for Pearson

See Most Recent

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