1. Helpful (20)

    "Don't Let the Door Hit You"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Education Specialist in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson part-time for more than 5 years

    Pros

    There are still a few decent, intelligent, caring people at Pearson. They're just few and far between and too scared for their own jobs to call attention to themselves.

    Cons

    The Re-Org from Hell has gone on too long. Many, many good people left or were fired and in their place you have lots of managers and executives who have no idea what their jobs entail or what products Pearson sells. It would be comical if it weren't so sad. One of the latest uninspiring moves has been to hire education "consultants" from a temp agency to fill the high demand of back-to-school "activation" trainings. With very few exceptions, these temps are more like Bernie from Weekend at Bernie's. This is only one aspect of failing customer service that is going to haunt Pearson for years. If you dare leave Pearson and do the decent thing and give two weeks' notice, you'll likely experience a Don't Let the Door Hit You on Your Way Out moment or six. This will most likely come in the form of being "termed" a week before you say you're leaving, being locked out of your company email AND being locked out of the expense reporting system, all while you're still trying to do your job and represent the company.

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  1. "Great Company to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Telecom Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson full-time for more than 3 years

    Pros

    It's remote, great management. Also, a great company with benefits to work.

    Cons

    Global support is outside the United States and Europe, its in Asia.

  2. "Good place to work"

    4.0
    Current Employee - Student Support Specialist in Elk Grove Village, IL

    I have been working at Pearson full-time for less than a year

    Pros

    Great work environment, friendly staff

    Cons

    Too many responsibilities for not enough pay

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