Penn Foster, Inc - A good company with an excellent product. | Glassdoor
There are newer employer reviews for Penn Foster, Inc
There are newer employer reviews for Penn Foster, Inc

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Helpful (2)

"A good company with an excellent product."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Admissions Counselor in Scranton, PA
Current Employee - Admissions Counselor in Scranton, PA

Pros

the education programs we produce and sell are excellent. Our programs change lives at a very affordable price--less than $1,000. The work environment is pleasant.

Cons

Pay is too low for the experience and quality of work I perform. Company only pays the amount paid by other local employers, rather than reward excellence. Company doesn't care if they lose good employees to employers willing to pay more.

Advice to Management

Get out of the "call center" mentality. We're not selling long distance phone service or credit card offers. Representatives are 'sales counselors' and should be compensated higher. Get out of the employee "revolving door" mentality--pay good employees a good living wage.

Other Employee Reviews for Penn Foster, Inc

  1. "For the most part enjoyable company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in Montreal, QC (Canada)
    Former Employee - Enrollment Advisor in Montreal, QC (Canada)
    Recommends
    Neutral Outlook

    I worked at Penn Foster, Inc full-time (More than 5 years)

    Pros

    Health benefits and RRSP contributor.

    Cons

    High employee turnover due to unreasonable and aggresive manager.

    Advice to Management

    Listen to those who are on the floor everyday.


  2. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Scranton, PA
    Former Employee - Customer Service Specialist in Scranton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn Foster, Inc full-time (Less than a year)

    Pros

    Awesome place to work. A lot of perks to employees. Lots of time off.

    Cons

    Hard to transfer to another department.

    Advice to Management

    Better wages

There are newer employer reviews for Penn Foster, Inc
There are newer employer reviews for Penn Foster, Inc

See Most Recent

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