Penn National Gaming - Listen to your staff | Glassdoor
There are newer employer reviews for Penn National Gaming
There are newer employer reviews for Penn National Gaming

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"Listen to your staff"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Saint Louis, MO
Current Employee - Anonymous Employee in Saint Louis, MO
Recommends
Negative Outlook
Approves of CEO

I have been working at Penn National Gaming part-time (More than a year)

Pros

Love the industry, company is fun, have a lot of great friends through this job.

Cons

Management is scarce, you have to deal with a lot of guest problems and interference on your own. Always short staffed on every shift, and thats not even due to call offs. Working long hours to maybe make minimum wage.

Advice to Management

Listen to your employees. When they all agree on needing a busser or host for a busy promotional night, find one. Stay close to the outlets so you can interact with the customers as well, especially if a check needs to be changed or gratuity needs to be added. It gets exhausting having to do 4 other peoples jobs because you have lazy supervisors.

Other Employee Reviews for Penn National Gaming

  1. Helpful (3)

    "IT Department sucks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Warehouse Analyst in Wyomissing, PA
    Current Employee - Data Warehouse Analyst in Wyomissing, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Penn National Gaming full-time (More than 3 years)

    Pros

    Money wise the company is nice.

    Cons

    Lots of Politics in a group of 5-6 employees


  2. "Management is poor/people location are awesome/management no clue"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Supervisor in Charles Town, WV
    Former Employee - Floor Supervisor in Charles Town, WV
    Doesn't Recommend
    Approves of CEO

    Pros

    They have a great toke rate. The people you work with are excellent. Its in a -beautiful location close to dc and baltimore

    Cons

    management doesnt promote based on company guidelines but rather by favortism or i jst dont know--floor person A no college 20 yrs in business 2 games ro and bj and Weak---Floorperson B Hospitality Management degree 15 years in busness-all games offered but one (Cr-Ro-Ba-Bj)knowledgeble and proven trainer- pit boss pomo goes to----employee A

    Advice to Management

    Check your communtication with management and listen to them they are on the front lines.Promote by merit not favortism.

There are newer employer reviews for Penn National Gaming
There are newer employer reviews for Penn National Gaming

See Most Recent

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