Penn National Gaming - Hire to Fire | Glassdoor
There are newer employer reviews for Penn National Gaming
There are newer employer reviews for Penn National Gaming

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Helpful (1)

"Hire to Fire"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server/Bar
Former Employee - Server/Bar
Doesn't Recommend
No opinion of CEO

Pros

Good tips and money
Easy work
Nice Staff, like family
Free soup and salad
Benefits
Great place to learn bartending, as all servers have atleast one bar shift a week

Cons

Obsessive "big brother" attitude
"At-Will" clause allows a VERY high turnover rate due to firing over the tiniest thing--without warning
Too much favoritism and bias from management
Customers are very demanding and sometimes extremely rude; allowed to make up own items that are not on the menu; complain about everything
Twelve+ table sections make it difficult to provide quality service
Required to work doubles every Saturday with no choice
Random drug testing

Advice to Management

Give employees a little more slack and stop firing people for every little thing.
Smaller table sections will allow better guest service.
Treat all employees equally and not favor some by letting them break rules everyone else has to follow. Also be more fair with money shifts.
Provide better waitress training or atleast hire somebody who knows how to train new employees. Also go over rules at the beginning and not when you are firing somebody.

Other Employee Reviews for Penn National Gaming

  1. "dealer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Toledo, OH
    Current Employee - Table Games Dealer in Toledo, OH

    I have been working at Penn National Gaming full-time (More than 5 years)

    Pros

    great place to work, lots of good people working there. It is a fun environment with opportunity for growth.

    Cons

    what can be said about the cons in a workplace, there area always things we can make better, or wish we could make better.

    Advice to Management

    keep up the great work, keep up the great work, keep up the great work, keep up the great work, keep up the great work.


  2. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charles Town, WV
    Former Employee - Anonymous Employee in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Penn National Gaming full-time (More than a year)

    Pros

    Great place to get your feet wet
    Great benefits

    Cons

    Poor management
    Lack of communication
    Terrible pay

    Advice to Management

    Learn how to communicate with coworkers and get on the same page. Have clear communication with subordinates. Trust goes both ways

There are newer employer reviews for Penn National Gaming
There are newer employer reviews for Penn National Gaming

See Most Recent

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