Pental Surfaces - A word for those who purchase from Pental | Glassdoor
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There are newer employer reviews for Pental Surfaces

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Helpful (1)

"A word for those who purchase from Pental"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Seattle, WA
Former Employee - Anonymous Employee in Seattle, WA
Doesn't Recommend
Disapproves of CEO

Pros

The company takes in mostly entry level employees so that they may take advantage of paying them at a lower wage. On one hand this is a pro for someone who wants to become better educated in the stone and tile industry, but understand that this is as far as you should take this job. They will offer praise to make you feel like you are "contributing", but bottom line is how much can they make off of you and your hard work. If you want to work hard for a company and never recieve any type of compensation or promotion, this is the job for you. Take the knowledge and run, which is what almost ALL of the employees do. The turnover rate is TREMENDOUS (even in a bad economy) so if you are desperate for work look to their website as there is always someone voluntarily leaving their position. Pental has three different locations with beautiful showrooms, but behind the facade of money and grandeur is sadness from every employee. They will terminate your minimum wage position to remodel a bathroom in the finest of materials flown in from Italy. They do have company parties twice a year, but no one ever goes- and they are pot-luck.

Cons

Communication at Pental is completely non-existent. Over the many years that I worked there it was the biggest issue that was never EVER solved. Everyone is ready to "pass the buck" onto someone else, and the higher paid employees tend to blame their mistakes on those who barely make minimum wage creating hostility in all departments. Total lack of respect. Those in upper management lack the education and knowledge to properly run a business (just because an employee starts in the ground floor of a company does not make them qualified to be a project manager). Pental refuses to compensate qualified individuals, therefore they either leave or are not considered for employment. If you have a degree, they will not employ you. The most depressing part of working there is to see the lack of respect and heart that the owner has for his employees. Its difficult to watch the extravagant events and parties they throw for their customers when you havent had a raise or performance review in years.

Advice to Management

Have a heart. Try to remember what it was like to work for a company that listened and cared about their employee. Cut the loose ends, and refocus the direction of the company. Treat people respectfully, a happy employee works harder. Not every employee is a "bad apple", perhaps they are red delicious apples that have been soured in a depressing Pental basket.

Other Employee Reviews for Pental Surfaces

  1. Helpful (3)

    "Communication Challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend

    Pros

    This company is a good entry level place for new interior designers, students, forklift drivers, or customer service people. There is not much room for advancement so pass on your resume to customers that come in. The products are nice if you like tile and slab. Sometimes employees are allowed leftover food from an event the night before. As long as you follow procedure, time-off is approved. Overtime is required on Saturday for many. The company continues growing in a slow economy. The president cares about the company, even if others may not.

    Cons

    Low compensation in the field for most job positions. New job postings list a higher starting wage than the wage many current employees make (expect low raises once a year if lucky). Job postings until very recently were secret to the inner company employees. Recently they have been posted in the lunch room. Many departments do not have a work space (desk area or table) for each employee. A few "cubicals" are composed of boxes in the storage room. There is new unoccuppied office space whose plans do not consider expanding more crowded departments. If you are new to the warehouse crew your job is sweeping and toilet cleanup. No janitors for that service. There is a high turnover rate.

    Advice to Management

    Have less "closed door" meetings. Let everyone know what is going on. Every week employees are surprized by new events or products causing everyone to drop everything when certain people had known for months. If these events were known arrangements could be made ahead of time. Also pay your employees a similiar wage to your competition to decrease the high turnover rate. Why else do they leave for places down the street?


  2. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Director
    Current Employee - Creative Director
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great coworkers. Made working far more enjoyable.

    Cons

    No advancement opportunities. Poor appreciation from Senior managment

    Advice to Management

    Treat employees with more appreciation and respect

There are newer employer reviews for Pental Surfaces
There are newer employer reviews for Pental Surfaces

See Most Recent

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