Worst job I've ever had - Engagement Personal Group Employee Review

Thanks for the review on your time at Personal Group. We understand that the Employee Engagement Executive role can be challenging and appreciate the feedback. You’ve mentioned quite a few areas and I wanted to clarify a few of your points. A number of the Executives company cars are coming to the end of their contracts and based on employee feedback we will be replacing them this year. Quality is our priority over anything else and want our Execs to learn our products and services and to perfect their presentation, so we set early targets around number and quality of sales presentations rather than sales revenue. However we recognise that commission motivates people and we have clear criteria an Exec needs to meet to qualify for commission. Every Exec takes a different amount of time to do this and the more committed and successful ones qualify more quickly. Our commission structure is designed to motivate high performance and increases in line with performance. You are correct our meal allowance is £15 for your evening meal as breakfast is always included in the hotels we select for staff. We would never expect £15 to cover 3 meals per day, only your evening meal. To address two of the more serious points in your review, unreasonable hours and mis-selling, Personal Group are committed to the wellbeing of our staff and provide Employee Engagement Executives with the ability to manage their own working time commitments. Evening or night site visits are necessary to coincide with our clients shift patterns but are balanced out with additional down time during the rest of the week. Travelling on a Sunday does happen on occasion because of where our clients are based however we limit this as much as possible. Mis-selling is a serious allegation and we would really like to discuss this further with you. Please can you contact our HR team in confidence? We have a rigorous system in place to ensure that all regulations are strictly adhered too, including recording of all trainee presentations and regular, randomised spot checks of all staff. Thanks again for taking the time to leave feedback