Pet Food Express - A terrible job, working with really great people. | Glassdoor
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There are newer employer reviews for Pet Food Express

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Helpful (5)

"A terrible job, working with really great people."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend

Pros

Fantastic co-workers, great store employee training, lots of charitable donations to animal shelters and rescues, fun customers & pets, "bullet proof vests for working dog" fundraiser, you'll make great friends & learn a lot at the store level. Pet insurance is offered as one of the benefits.

Cons

Management lacks direction. Low pay, low employee appreciation, employee suggestions and concerns are disregarded. The crazy "5th" payroll period makes shoestring budgeting impossible! Whether or not a conscious decision, they function in the outdated management style of creating adversarial situations, believing that the warring parties will try to out perform each other.

Advice to Management

Grow up. You're not a mom & pop anymore. Stop micro-managing. Pay attention to your employees: they have a current perspective, something you've lost. Start a quarterly corporate job switch day for corporate employees to work in the warehouse or stores, and store employees to help in the office or warehouse. It builds appreciation, understanding, and teamwork. Promote cross-training. HIRE AN ORGANIZATIONAL CONSULTANT WITH EXPERIENCE IN RETAIL COMPANIES. Restructure the corporate jobs, titles, and duties to something a little more normal. Realize that it's not his job or her job, but things that have to be done for the benefit of the company. Treat each other respectfully, and it will trickle down. Chaos always comes from the top. Get some therapy.

Other Employee Reviews for Pet Food Express

  1. Helpful (2)

    "Pet Food Express"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    They have high standards for their products and customer service. It is a fun place to work if you enjoy being around animals.

    Cons

    There is pressure to fill in at other stores. There is too much insistence on introspection which can lead to arbitrary and less than objective reviews.

    Advice to Management

    It looks like the competition is beginning to copy PFE's customer service and holistic approach. In the end what may set PFE apart is your integrity - which in employee relations was allowed to slip recently. I would think long and hard before throwing loyal employees under the bus. Destroying lives is beneath you.


  2. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pet Food Express part-time

    Pros

    Nice and friendly environment and management was helpful

    Cons

    I can't think of any

There are newer employer reviews for Pet Food Express
There are newer employer reviews for Pet Food Express

See Most Recent

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