Employee Review

  1. 2.0
    Current Employee, more than 3 years

    Trust in upper management declined over time of employment

    Jun 26, 2020 - Pat Time Keyholder 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -See cute animals every day -Cool products I can be proud of suggesting -Satisfaction when finding a solution for a customer's problem -Awesome relationships with regular customers -Awesome store team (May not apply to all stores) -Overall shifts are pretty fun

    Cons

    -Low pay compared to what they expect from employees -Lack of communication from Home Office -Abrupt change decisions from Home Office -Unrealistic expectations from Home Office -The overall issues with the bureaucracy of Home Office -Feels like corners are being cut -Unwise business decisions on the company's end

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    2 people found this review helpful

Other Employee Reviews

  1. 5.0
    Current Employee, more than 5 years

    Pet Focused Retailer

    Aug 2, 2021 - District Manager in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Passion for Pets / Nutrition Education encouraged Fun Environment/ Open to Tattoos, Piercings and People with Personality! Smaller Organization but Growing and Updating Technology Supports Local Communities Discount on Products

    Cons

    Growing from a small business to has been challenging. Many people within don't enjoy the changes, but we've been able to grow through those changes. It is a multitasking environment and can we challenging to juggle everything all at once. I enjoy the challenges of the job and helping people/pets, but we aren't perfect by any means. We've made plenty of mistakes, but genuinely want the best for all our employees.

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  2. 5.0
    Current Employee, less than 1 year

    Inspired to help pets every day

    Jul 12, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great investment in product knowledge and training. Customer is the top priority and we will work to create memorable experiences. Growth in the company is positive. Love the support from the Home Office partners.

    Cons

    No cons at this time.

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