PetSmart - A freindly, yet challenging culture that encourages proffesional growth. | Glassdoor
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There are newer employer reviews for PetSmart

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Helpful (4)

"A freindly, yet challenging culture that encourages proffesional growth."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in McCarran, NV
Current Employee - Manager in McCarran, NV
Recommends
Approves of CEO

Pros

State of the art facilities, recent upgrades in WMS systems. Excellent mentoring and professional development opportunities for every level of associate. Expectations are clear and all of the support one could ask for is provided. If you are a worker, this is a great environment for you to succeed. Slackers are quickly weeded out, and that is a good thing. Good pay, EXCELLENT benefits. One of the best cultures I have ever worked in.

Cons

A little too numbers driven. Though quota's are realistic, I would like to see more emphasis or flexibility given to personal matters. Rules are rules, and while they are very fair, there are some occasions where a little more flexibility could be utilized. However, if one is of the mind to show up for work and not abuse PTO, there are really no major concerns for hard working associates.

Advice to Management

Change the PFP (INCENTIVE) programs back to higher rewards to higher performing individuals.
New system based on success of the entire DC and higher and more unrealistic performance goals. The current PFP system is the main complaint generating issue of every one of my staff members. If it aint' broke, don't fix it.

Other Employee Reviews for PetSmart

  1. "If you work hard PetSmart will reward you."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Care Manager in Lutherville Timonium, MD
    Current Employee - Pet Care Manager in Lutherville Timonium, MD
    Recommends
    Approves of CEO

    Pros

    Freedom within the store to do what is best for the customer.
    Ability to work with a lot of different types of animals.
    Working with a Pet Care team that can make or break you.
    Having a lot of control over what direction you want your team to go in.

    Cons

    P&P can be very hard to follow.
    The 10 hour days get old fast quickly.
    You are not able to make the sched for your own dept.
    Short staffing makes being a manager very hard at times.

    Advice to Management

    Overall petsmart is a great place to work. I would recomend giving dept heads more freedom to run their dept as needed. work 4 10 hour days or 5 8 hour days because the 45 hour weeks are killer.


  2. "A very positive atmosphere, varies by store as well but mostly positive!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Manager in Schaumburg, IL
    Current Employee - Support Manager in Schaumburg, IL
    Recommends
    Approves of CEO

    Pros

    Great benefits by far compared to other companies.

    Cons

    Employee discount isnt really that great.

    Advice to Management

    A great place for future job experience or move up within the company.


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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