PetSmart - Ok, but could and should be better | Glassdoor
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There are newer employer reviews for PetSmart

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Helpful (2)

"Ok, but could and should be better"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in San Diego, CA
Current Employee - Cashier in San Diego, CA
Recommends
Positive Outlook
No opinion of CEO

I have been working at PetSmart part-time (More than 3 years)

Pros

Coworkers are great, many of them very knowledgeable and caring about pets.

Cons

Pay sucks- you get .05-.25 cent bonuses every few months. Management too lazy to cover your breaks & lunches, sometimes we didn't even get them. Some customers overly zealous about their pets so you have to be careful

Advice to Management

Stop coming into the store criticizing every minute detail. It's never going to look 100% perfect. Also, stop harassing the dog trainers and threatening them with their job. They can't FORCE people to buy classes!

Other Employee Reviews for PetSmart

  1. Helpful (1)

    "For animal lovers only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pet Stylist in Greenville, SC
    Former Employee - Pet Stylist in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PetSmart full-time (More than 5 years)

    Pros

    Good benefits, working with animals and fellow animal-lovers. Get to help pets and their families.

    Cons

    Extremely stressful; high burn-out rate -both physically, mentally and emotionally. Grooming is very labor-intensive and requires attention to detail, but the upper management constantly pushes for higher sales even if it burns out groomer. Like most retail, employees are considered basically disposable, especially in SC.

    Advice to Management

    Trust your experienced groomers and managers. Spend a day in the grooming salon (especially Saturday) observing. It is one thing to multi-task, its another to be overwhelmed. And cut the store managers some slack.


  2. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pet Care Specialist in Glen Burnie, MD
    Former Employee - Pet Care Specialist in Glen Burnie, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PetSmart part-time (More than a year)

    Pros

    fun environment, people are excited when you are able to offer them great advice about their pets

    Cons

    employees can be immature, depends on your particular store

    Advice to Management

    give emplyees more incentive to stay, let them know when they can expect a review to be eligible for a raise

There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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