PetSmart - i think they;re ok | Glassdoor
There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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"i think they;re ok"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in New York, NY
Former Employee - Cashier in New York, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at PetSmart part-time (Less than a year)

Pros

some of the pros are good customer service ok atmosphere ok people that come in to buy things ok pets ok dog collars but to me this store stilld ont beat petco petco is my favorie pet store becaue theyre inexpensive but they make good quality stuff

Cons

cons are the pay as always you never get paid for the amount of work you do if everyone got paid for the amount of work they did then they would do much better work than what they do

Advice to Management

i hate management

Other Employee Reviews for PetSmart

  1. Helpful (4)

    "Dog Hotel Reservation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PetSmart part-time (Less than a year)

    Pros

    Phone calls are easy and no stress. Pet Parents are always in a good mood and fun to talk to. Time goes by really fast and calls are back to back.

    Cons

    Upper management never bothers to come out on the floor, they hide in their office and act like you are beneath them. Supervisors are inexperienced and you don't have any interaction with them unless you've done something "wrong". One on one's don't happen, you get an email with your stats and errors. Hours aren't the same from week to week so you can't depend on a salary.

    Advice to Management

    Get out on the floor and see what the team that is making $$$$$ for the PetHotel are doing. These guys are the backbone of this organization!!!


  2. "Being a in store Pet Care Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pet Care Associate in Avondale, AZ
    Former Employee - Pet Care Associate in Avondale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PetSmart part-time (More than a year)

    Pros

    Was able to make a difference with customers. Gained insight into how Petsmart as a whole functions.

    Cons

    Hours were not right often (too few, too many, schedule during nonavailability). Training manual was outdated; as was a lot of equipment and supplies. Heath and dental insurance was useless, didn't even cover preventive exams (physical, well woman, etc.).

    Advice to Management

    Pay more attention to scheduling, especially employee availability.

There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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