PetSmart - better than no job at all but... | Glassdoor
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There are newer employer reviews for PetSmart

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Helpful (3)

"better than no job at all but..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Pet Care Specialist
Former Employee - Pet Care Specialist
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at PetSmart part-time (Less than a year)

Pros

learning about/ handling MOST of the animals

Cons

low pay, variable hours, annoying customers, frequently scheduled to work in dept. alone (basically getting paid barely above min. wage to do the work of 2-3 people and expected to give excellent customer service at the same time), hamsters

Advice to Management

start petcare/specialty out at a higher rate. the amount of physical labor required (weekly bedding changes/ scrubbing tanks/ feeding+ watering all animals in store/ administering medications etc...) to do the job on top of having to learn about not only all the animals in the store plus the products/habitats for them as well is way too much for min. wage and crappy hours.

Other Employee Reviews for PetSmart

  1. "Great way to acquire grooming training/education while getting paid!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Groomer
    Current Employee - Pet Groomer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PetSmart full-time (More than a year)

    Pros

    50% commission once you finish your "internship", they send you to grooming academy (and comp gas or put you in a hotel, depending on your personal situation), and by being full time you get some pretty good benefits. Transferring is fairly easy as long as you're a reliable employee. There is a vet (Banfield) at most locations, so when the worst happens they can get seen immediately.

    Cons

    You work around the same few women 40 hours a week in a fairly small room. It will get catty. Management varies depending on your location. Old dogs may die during grooming and your clients will pass away eventually, and every groomer cuts a dog at some point. You deal with a lot of poop/pee. While the compensation CAN be very good (one groomer makes $75k a year) this is not the type of job that you want to do for the money.


  2. Helpful (1)

    "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phoenix, AZ
    Current Employee - Store Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PetSmart full-time (More than 3 years)

    Pros

    Fantastic retail. Customers want to be there. Associates want to work there. Company is dedicated to the lifetime care of pets.

    Cons

    Usual retail nonsense. Conference calls, manage by spreadsheet.

    Advice to Management

    Get a clearer understanding for the work load in the stores


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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