PetSmart - better than no job at all but... | Glassdoor
There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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Helpful (3)

"better than no job at all but..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Pet Care Specialist
Former Employee - Pet Care Specialist
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at PetSmart part-time (Less than a year)

Pros

learning about/ handling MOST of the animals

Cons

low pay, variable hours, annoying customers, frequently scheduled to work in dept. alone (basically getting paid barely above min. wage to do the work of 2-3 people and expected to give excellent customer service at the same time), hamsters

Advice to Management

start petcare/specialty out at a higher rate. the amount of physical labor required (weekly bedding changes/ scrubbing tanks/ feeding+ watering all animals in store/ administering medications etc...) to do the job on top of having to learn about not only all the animals in the store plus the products/habitats for them as well is way too much for min. wage and crappy hours.

Other Employee Reviews for PetSmart

  1. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phoenix, AZ
    Current Employee - Store Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PetSmart full-time (More than 3 years)

    Pros

    Fantastic retail. Customers want to be there. Associates want to work there. Company is dedicated to the lifetime care of pets.

    Cons

    Usual retail nonsense. Conference calls, manage by spreadsheet.

    Advice to Management

    Get a clearer understanding for the work load in the stores


  2. "Working with animals is the best job to have."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pet Care Specialist in Cedar Rapids, IA
    Current Employee - Pet Care Specialist in Cedar Rapids, IA
    Recommends
    Positive Outlook

    I have been working at PetSmart part-time (Less than a year)

    Pros

    Everyone is very nice and helpful. All employees are extremely knowledgeable in all aspects of pet care. Working and taking care of animals is very fun, and you learn new things about them everyday.

    Cons

    Making sure a pet goes to a good home that will satisfy both the animal and the customer can be difficult.

There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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