PetSmart - Overall good experience | Glassdoor
There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

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"Overall good experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in Houston, TX
Former Employee - Cashier in Houston, TX
Recommends
Positive Outlook
No opinion of CEO

I worked at PetSmart part-time (Less than a year)

Pros

Really friendly environment. The jobs were organized well and completed efficiently

Cons

Sometimes they would leave you alone up at the front with 10 customers waiting in line, and no one would respond when you called for assistance.

Advice to Management

Don't leave new employees alone to deal with so many customers. Also, try and figure out an issue before you get mad at the people around you.

Other Employee Reviews for PetSmart

  1. "Cuddling puppies all day is not what you do"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay. As a groomer. Holidays off and benefits

    Cons

    You will break your back doing the job. Its not easy


  2. Helpful (1)

    "Great job but don't become friends with anyone you work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pet Care Manager in Alvin, TX
    Former Employee - Pet Care Manager in Alvin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PetSmart full-time (More than 3 years)

    Pros

    Discounts on supplies, grooming and training. Great benefits.

    Cons

    Morning shifts start at 530am. Company policy is no fraternization between employees. Dismissed after 3 years of service for socializing with another employee in a different department from mine.

    Advice to Management

    Rethink your policies, becoming friends with coworkers stengthens the team and improves customer service as a whole. Too much red tape to cut through when determining what you can and cant do.

There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

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