Employee Review

  1. 5.0
    Former Employee, more than 3 years

    Sometimes I really miss it

    Apr 6, 2021 - Pet Care Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -flexible hours -can work around school or second job -gives you the ability to make customers happy -opportunity to meet coworkers and customers that love animals like you do -competitive pay for retail

    Cons

    -you may see some customers that are not treating their animals properly -you may get a manager or two that is not great, and burn through management a lot

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  1. 5.0
    Current Employee

    Great Place!

    May 21, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work environment, customers, animals, skill enhancement

    Cons

    No breaks, dogs will pee on you, always busy

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  2. 2.0
    Current Employee, more than 3 years

    Corporation

    Jun 11, 2021 - Customer Engagement Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a fun and interesting environment to grow and learn in. Your coworkers and much like you, fellow animal enthusiasts and lovers a like that come by to try and educate people about their favorite animals. Plus getting to hang with animals 8 hours a day ain't bad either.

    Cons

    The cons are much more beefy, once you get past the glitz and glamor of getting to work with animals it takes a pretty steady and steep nose dive. Let's start with corporate, they are probably one of the worst companies I have ever worked for. The amount of care that is given to the animals is frankly abysmal, whenever they get caught they slap a bandaid on it and call it a day, but provide no hours to accommodate these new changes to animal care. Second the expectation on management and management, everyone in management at petsmart has drunken the kool-aid at one point or another. But these jellyfish people sit and complain about how gutted we are on hours but never give any pushback to corporate and just allow the floor people to slave away, and when it comes to management it is SUCH a hit or miss its almost laughable.

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