PetSmart - Don't even think twice about it. | Glassdoor
There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

Helpful (1)

"Don't even think twice about it."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in Metairie, LA
Former Employee - Cashier in Metairie, LA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at PetSmart part-time (More than 3 years)

Pros

Working with animals, coworkers are decent, little discount 15%, good employee coupons, first to know about sales.

Cons

management is literally the worst i've ever worked with, no room for advancement, trust me after 3 years of broken promise after broken promise I realized it was time to move on from a job where they try to fire you for things you haven't even done, My store manager was the the most idiotic, not to mention perverted jerk there is, not to mention a female manager who "punished" her employees if she was in a bad mood, the hours are terrible fluctuating from 11 hours to full time status even though you will NEVER become full time with this company, you will come in on your days off, work doubles, and work your butt off to no availability, you'll never get any praise, you'll be verbally abused, and mistreated, recieving the "short end of the stick" time and time again, do yourself a favor and never EVER work for petsmart. Working with animals is VERY rewarding, but it is not worth it, not to mention these poor animals are overbred, and die far too often within our care because managers do not know how to do their jobs or make sure their employees are doing theres. This company is full of lazy people, don't be the new employee that has to do a million and one things because no one is doing their jobs correctly.

Advice to Management

Pay attention to the people you allow to be in charge of your entire store, make your open door policy much more evident so that people are not afraid to be bashed for speaking to their district managers without reprecussions, and make your firing policy much easier, people who do not deserve their jobs should not be allowed to keep them.

Other Employee Reviews for PetSmart

  1. "6 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising in Phoenix, AZ
    Former Employee - Merchandising in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PetSmart full-time (More than 5 years)

    Pros

    Overall, this is a great company to work for. They are very inclusive and work/life balance focused. I enjoyed my time working there.

    Cons

    None, in comparison to other companies....this is heaven.

    Advice to Management

    Keep up the good work!


  2. Helpful (5)

    "Caring leadership committed to a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Indianapolis, IN
    Current Employee - Operations Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PetSmart full-time (More than 8 years)

    Pros

    The "Pro-Associate Philosophy" is a fundamental part of the way management interacts with associates, and a constitutionally positive and progressive work environment is the result. Strong benefits package for full-time associates including PTO, insurance at quite competitive rates, a stock option, 401(k) with matching, tuition reimbursement, and on and on. Promotes aggressively from within. Relatively quick course-correction for such a large corporation when dealt constructive feedback by outside parties or their own ranks.

    Cons

    Corporate factions do not act as if unified. Labor, Marketing, Supply Chain, and HR seem to have no grasp on what it takes to execute what they ask. It's not uncommon to see Labor saving the company money by ruthlessly slashing payroll, while Marketing aims to drive profit by punching up promotions that require huge manpower. Pay for management is well below that of other companies with similar or lesser requirements for their leadership, although the positive work environment in some ways makes this less of a glaring drawback.

    Advice to Management

    You are cutting too deeply and it is flying in the face of your core values. Innovate ways to cut costs without punishing the people who carry your success. Many days on the store level are a tooth-and-nail struggle to execute your expectations 100% and it wears on your management to keep their teams positive and performing in this environment. This happens every few years, then you learn your lesson and bring it back.


There are newer employer reviews for PetSmart
There are newer employer reviews for PetSmart

See Most Recent

Work at PetSmart? Share Your Experiences

PetSmart
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or