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PetSmart

Engaged Employer

PetSmart

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Employee Review

  1. 5.0
    Former Employee, more than 1 year

    Great Company

    Nov 16, 2021 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My bosses and team members were great to work with.

    Cons

    NAP- I had a great experience working there.

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    PetSmart Response

    Associate Employment Brand Manager

    We appreciate you taking the time to share your experience with us! We're glad you enjoyed your life at PetSmart. Thanks for all that you do!

  1. 5.0
    Current Employee, more than 1 year

    Good company

    Sep 22, 2022 - Professional Pet Stylist in Jacksonville, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vet office on site. Job protection. Benefits, Insurance, vacation time

    Cons

    Burnout quickly, corporate expectations, no discounts for return customers/ request clients

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  2. 3.0
    Current Employee, more than 3 years

    Good starting point however

    Sep 20, 2022 - Professional Pet Stylist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I’ve worked at two different locations. One of the things I’ve noticed is management is key to how much you enjoy your workplace. Overall the company has benefits and the compensation for groomers is 40% after you do 200 dogs if you do their academy and after 6 months of commission it moves to 50% and you keep all of your tips. As long as things are busy and you do enough dogs you can make decent money. Also company supplies things needed such as shampoo, ear cleaner, and basic essentials.

    Cons

    Having to deal with customers checking in and out can be a pain because you may have to help out even if it isn’t your dog. Also have to deal with answering the phone and booking appointments. Also walk-ins for things such as nails can come in anytime and have to be serviced. Petsmart is also very big on safety which is a good thing, but some of their policies are a little over the top (ie hand on the dog at all times, no tools on the table). Also once the holidays hit there are black out dates where you are not allowed to ask off no matter your reason.

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PetSmart photo of: Outside a typical Petsmart, located in Secaucus, New Jersey. (Photo copyright Nightscream)
PetSmart photo of: Pepper the Pembroke Corgi and Presley the Peruvian Guinea Pig know that by working together, we can accomplish great things!
PetSmart photo of: #AssociateSpotlight and a big thank you to our associate, Pam!
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