Petco - disrespected by higher positions. | Glassdoor
There are newer employer reviews for Petco
There are newer employer reviews for Petco

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Helpful (2)

"disrespected by higher positions."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Plymouth, MA
Former Employee - Manager in Plymouth, MA
Doesn't Recommend
Approves of CEO

Pros

customers that come in are wonderful.

Cons

you get no respect for the work you do. corporate seems to get it , but by the time those ideas are received by the stores they are not executed the way they should be.

Advice to Management

hire more compassionate management staff.

Other Employee Reviews for Petco

  1. Helpful (5)

    "At first, very rewarding, at the end, very disapointing; a total disreguard for customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Approves of CEO

    Pros

    If you enjoy animals it is a job that can be fun and satisfying. Petco carries a good variety of fish, reptiles, and birds.

    Cons

    Payroll has been cut so tight that you can no longer provide proper customer service. In a speciality sales enviroment educating the customer is essential. Providing proper care for the animals keeps them healthy and alive. Petco feels that putting a board in the front of the store with pictures of all of the employees leds the public to believe there is lots of help in the store when in reality there is no one to provide assistance. They have totally disreguarded customer service and customer education for payroll cuts and more profit.

    Advice to Management

    Please put enough help in the stores to properly assist and educate the customer how to properly care for the animals they purchase.


  2. "Ok place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    No opinion of CEO

    Pros

    The people are very friendly and helpful. They really care about pets. They care about the employees and have a great team.

    Cons

    The hours are bad. They do not care about your home life. They expect you to put the company first.

    Advice to Management

    Think about he people that work hard everyday that got Petco to the place is is. In other words remember the small people.

There are newer employer reviews for Petco
There are newer employer reviews for Petco

See Most Recent

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