Petco - Most positive retail experience. | Glassdoor
There are newer employer reviews for Petco
There are newer employer reviews for Petco

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"Most positive retail experience."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inventory and Pricing Department Manager in San Diego, CA
Current Employee - Inventory and Pricing Department Manager in San Diego, CA
Recommends
Approves of CEO

Pros

-Positive atmosphere
-Management is flexible with my schedule
-You get to meet a lot of great pets and the customers are generally happy.

Cons

- Pay is at the lower end.
-The register system is really outdated and freezes all the time or the scanners don't work.
-Petco doesn't match online prices like Petsmart does.

Advice to Management

Updating the computers would make it a lot easier and faster to serve the customers. Also if the employees got a discount on the website that would be great!

Other Employee Reviews for Petco

  1. "Great opportunity to learn about animals"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aquatics Specialist in Salt Lake City, UT
    Current Employee - Aquatics Specialist in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Excellent place to work while in school, provided lots of training, all my coworkers are awesome to work with

    Cons

    Pay could be better, cashiering shifts can get boring


  2. Helpful (4)

    "Started out loving my job and now I despise the company I work for and dread going to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits for full time employees.
    You earn Paid Time Off for the hours you work and you earn even more the longer you work there and also what position you're in with GM's getting the most.

    Cons

    Corporate does NOT care about animals, empoyees or "going green" they only pretend to care so they look good to consumers. They only truly care about padding their pockets.
    They don't give stores enough time(payroll) to take care of animals properly according to P&P, It's liking moving mountains just to find time and payroll to take sick animals to the vet .
    We don't have time to thoroughy help and/or educate customers and we don't have enough time to do the never ending tasks involved in everyday retail and the ridiculous projects corporate wants done.
    Corporate is constantly pushing stores to "sell, sell, sell" and to provide "excellent" customer service while they deny the stores the proper amount of payroll to meet these demands.
    Corporate decided to "go green" by not turning on all the lights until 10 am. While this is great for the environment, it is not the real reason. It was to save themselves money. Which again, is all corporate cares about.

    Advice to Management

    If you want stores to provide excellent customer service and to sell more "attachments" perhaps you should get it through your thick neanderthal heads that stores need more payroll!!!! It is NOT possible to help EVERY customer that walks in the store with the amount of empoyees currently staffed. That's money YOU ARE losing! More helpful employees on the sales floor can sell more products for you corporate!
    If you really want to go green and save yourselves millions of dollars, than once and for all STOP having us take down and put up the same exact sale ad every 3 weeks! Freakin ridiculous you morons. Just make the ads run for 5 weeks instead and you'll save a fortune and time and payroll and trees! Why won't you start recycling already? I'm tired of seeing a dumpster full of cardboard getting thrown away from truck every week.
    Most importantly stop PRETENDING to care about the animals and actually START caring. Once again this means more payroll for stores (because your employees actually care about the animals unlike you) and a larger store use budget for their supplies and vet costs.

There are newer employer reviews for Petco
There are newer employer reviews for Petco

See Most Recent

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