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Petco

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Petco

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Employee Review

  1. 1.0
    Former Employee

    Cultural nighmare

    Jul 31, 2017 - Anonymous Employee in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    + You can bring your pets to work

    Cons

    - Leadership (Micro Managers all the way up to the CEO, Finger Pointing, Lack of Accountability) - Lack of clear strategy vision (changes with the wind) - Culture (Finger pointing, leadership thinks there's a 'talent issue' and takes no accountability for culture, nobody is held accountable, execs take bonuses in years when bonuses aren't handed out to anybody, lack of career coaching, advancement, leadership wants minions/doers, not thinkers or people that will challenge their thinking) - 5-10 people have been quitting a week for the past 2+ months, including high potential talent - They don't understand what it means to be an Omni channel retailer and the importance of .com (decisions are made in silos to drive margin vs what's right for the customer) - Slow pace and the amount of time and rigor it takes to move something simple forward because of the bureaucracy is mind blowing (CEO likes to be involved in minute decisions vs spending time and efforts setting clear strategy and engaging and inspiring the team) - Talent is an after thought and they restructure 1-2 times a year to get rid of the "bad talent" so continual layoffs happen because they can't get it right

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    11 people found this review helpful
  1. 5.0
    Current Employee

    Goood

    Oct 27, 2021 - Veterinary Practice Manager in Tavares, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work, friendly.

    Cons

    Sometimes the management is off.

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  2. 1.0
    Former Employee, more than 10 years

    Out of touch

    Dec 5, 2021 - General Manager in Erie, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job itself is rewarding when you can truly help guests with their needs, however there are virtually zero “pros” with regard to the company itself.

    Cons

    Abysmal middle management, plagued by inexperience, favoritism, and a general disregard for the plight of store level partners. Terrible inventory management and supply chain.

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