Petco - Don't recommend | Glassdoor
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"Don't recommend"

Star Star Star Star Star
Current Contractor - Cashier in New York, NY
Current Contractor - Cashier in New York, NY

I have been working at Petco as a contractor (Less than a year)

Pros

You are around animals and you get a discount for your own animals. You can learn a lot about other animals.

Cons

There are sales quotas, always understaffed. Area is dirty and the employees aren't that knowledgeable about the animals they are selling.

Advice to Management

Spend more time educating your employees and customers.

Other Employee Reviews for Petco

  1. Helpful (2)

    "Enjoyable the first few years, but quickly turned into a negative experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Companion Animal Department Manager in San Diego, CA
    Former Employee - Companion Animal Department Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Petco full-time (More than 5 years)

    Pros

    - Better pay for hourly associates compared to some retail companies.
    - Flexible schedule
    - Easy but tedious work
    - Paid time off given

    Cons

    - Raises are obsurd. If you're part of the management team, don't expect to earn anything after earning $14 and hour regardless of how long you've been working there.
    - Management may be hired out outside of the company so expect to train a new manager if you're a sales associate.
    - Hours worked may be manipulated to by management in order to not exceed hours for the week.
    - Tedious work and gets boring.
    - Work goes unrecognized.
    - Understaffed
    - Easily become complacent.

    Advice to Management

    Hire within the company, provide proper raises to the management team instead of giving anything less than $1.00, provide more than enough hours to stores so they won't be understaffed, discontinue the corporate environment that easily makes the associates feel uneasy, close earlier on holidays rather than close one hour earlier, corporate needs to make trips to other locations just as much as they come into the corporate store.


  2. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog Groomer in Des Moines, IA
    Current Employee - Dog Groomer in Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Petco full-time (More than 5 years)

    Pros

    Petco has always been a friendly, casual work environment. Not too stressful at all. I started as a dog groomer and loved it. The grooming managers were always very laid back, easy to work with and gave great advice and help when needed. The customers were generally friendly and happy with our services. The pay is commission based for groomers. Its nice because you can move up in commision percentages once your available openly, and show you can handle the job.

    Cons

    The only cons were at one point all of the store managers started to quit and the only manager left had to fill the GM (general managers) spot. She was very mean and liked to start drama between the employees. No one there liked her but she got the position by default. She ended up doing some questionable things that she knew were going to get her fired, so she ended up quitting... but that was my experience with the store management.

    Advice to Management

    They shouldn't just throw the next in line into that high up general management position when it needs to be filled. They should bring in someone from another store if needed until the positon is filled by a qualified applicant.

There are newer employer reviews for Petco
There are newer employer reviews for Petco

See Most Recent

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