Petco - Short Lived-hell at times was not for me, but probably great opportunity for someone else. | Glassdoor
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There are newer employer reviews for Petco

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"Short Lived-hell at times was not for me, but probably great opportunity for someone else."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager
Former Employee - Assistant Manager
Positive Outlook
Approves of CEO

I worked at Petco full-time (Less than a year)

Pros

Love of animals and animal well being
Diverse People

Cons

Insane expectations at times
Long hours at times for corporate visits-obnoxious
Bullying and sometimes intimidating general managers
Anti- pursuing education if you're an ASM or higher
Some general managers expect you to break your back when they are hardly in their own stores sometimes

Advice to Management

Do not allow your General Managers to be bullies or over pressure or over work their team.
Be fairer in expectations

Other Employee Reviews for Petco

  1. Helpful (2)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Petco full-time (More than 5 years)

    Pros

    You learn a lot about animals and can help change a pets life as long as the customers are willing to listen and believe in what you are teaching.

    Cons

    Upper management (DM, VP) ask a lot out of one person and tend to not put any blame on themselves and are unwilling to be available to teach or train their store managers. All they do is dictate and express disappointment over conference calls and threaten your employment. They never give GM's ASM's any praise for all the work they do. A lot of the time I was working 60+ hours a week just to keep up with the demands of our DM.

    Advice to Management

    Stop dictating and realize how hard your employees are working. When stores are growing in business they need more payroll to help customers and keep the store clean. Also when a store is 20+ years old and a building is even older, spend money to update it (i.e. the floors) otherwise customers will always have something to complain about even if they have had the best service of their lives.


  2. Helpful (1)

    "They really do stand by their beliefs- Animals come first."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory and Pricing Department Manager
    Current Employee - Inventory and Pricing Department Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time (More than 5 years)

    Pros

    If you're really interested, and show potential, their are usually lots of opportunities for advancement under assistant manager.

    Cons

    Once you are ready to advance to assistant manger (and then perhaps on to general manager), there really aren't that many opportunities. If you think about it, someone else has to either quite, move, or die, or a new store open up somewhere in your district, in or to get promoted from lower management.

    Also, they're not too great with pay raises, but then, in retail, who is now a days? I've worked for the company for 7 years, and I've only gone up by $3! My pay raise from associate to one of the lower manager positions was only 50 cents.

    Advice to Management

    If a particular employee is really showing they're worth more, give them what they're worth, regardless of wether or not it's "review and pay raise" time. There's no better way to loose a good/great employee then to under value (pay) them.

There are newer employer reviews for Petco
There are newer employer reviews for Petco

See Most Recent

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