Employee Review

  1. 5.0
    Current Employee, more than 8 years

    Great Company, not an "easy" job

    Jun 21, 2021 - General Manager in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong company that has wellbeing of partners (employees) as part of its mission. Support through COVID was a great. Pay is improving. Benefits are great for full-time partners. Executive management seems to legitimately care about well being of partners. While not the easy, play-with-animals-all-day job that people expect, it is fulfilling work when you can genuinely connect with a guest and help them make a positive change for their pet.

    Cons

    Sometimes there is a disconnect between executive initiatives and middle management execution. While executives seem genuinely concerned about removing roadblocks to success, middle management sees roadblocks as excuses. Executives speak of creating a better work/life balance, middle managers expect subordinates to be able to report on performance of initiatives on a constant basis via personal device without regard to scheduled off time.

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    2 people found this review helpful
  1. 5.0
    Current Employee, more than 3 years

    Great Place to Work

    Jun 28, 2021 - Legal in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, great values, smart team.

    Cons

    Never a dull moment and always busy.

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  2. 5.0
    Former Contractor

    Good

    Sep 18, 2021 - Software Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All good. Friendly employee and team

    Cons

    Management is not very supportive of employees.

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