The store level teams are usually some very solid individuals with lofty ambitions and ideals.
Cons
Ever since the company went public, internal morale has imploded. The pay at all levels lags far behind the rest of the retail or service industries, with no clear plan forward to address the disparity for workers who have been employed for more than the last few months. The company now pushes field and store leadership on so many different metrics that the company itself struggles to present a consistent message. Any concerns raised are quickly either dismissed or retaliated against with threats of disciplinary action. Any concerns raised about the mental health damage the company is causing store leaders is often responded to with comments that "help exists. Look it up. " or "that's just retail. Deal with it. "
Developing, respecting, compensating, and retaining talent does not exist at Petco.
Petco
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Employee Review
Store Manager
Jan 22, 2022 - Store Manager in Arroyo Grande, CAPros
Fun place to work and the Pets are really cool.
Cons
Pat care is very critical when pets get sick
Other Employee Reviews
Great place to work
May 25, 2022 - General ManagerPros
Great pay and PTO benefits
Cons
Very tight payroll constantly juggling task and personnel
Run Away As Fast As You Can
May 26, 2022 - Anonymous EmployeePros
The store level teams are usually some very solid individuals with lofty ambitions and ideals.
Cons
Ever since the company went public, internal morale has imploded. The pay at all levels lags far behind the rest of the retail or service industries, with no clear plan forward to address the disparity for workers who have been employed for more than the last few months. The company now pushes field and store leadership on so many different metrics that the company itself struggles to present a consistent message. Any concerns raised are quickly either dismissed or retaliated against with threats of disciplinary action. Any concerns raised about the mental health damage the company is causing store leaders is often responded to with comments that "help exists. Look it up. " or "that's just retail. Deal with it. " Developing, respecting, compensating, and retaining talent does not exist at Petco.
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