Phoenix House - I was overwhelmed with work and help was not good | Glassdoor
There are newer employer reviews for Phoenix House
There are newer employer reviews for Phoenix House

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Helpful (4)

"I was overwhelmed with work and help was not good"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Case Manager in Hauppauge, NY
Current Employee - Case Manager in Hauppauge, NY
Recommends
Negative Outlook
Disapproves of CEO

I have been working at Phoenix House full-time (More than a year)

Pros

You have alot of resources to help clients

Cons

Phoenix House is always understaffed
People at the top are mostly recovering addicts without degrees

Advice to Management

Management needs to have more in house training in addition to having a in/house trainer.
Client programs should be more plentiful. Clients should not be idle at any time. The use of caffine and nicotine should cease. You are not clean if you are using either DRUG

Other Employee Reviews for Phoenix House

  1. Helpful (9)

    "In a word - Dysfunctional !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Not Telling in New York, NY
    Current Employee - Not Telling in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Phoenix House full-time (More than 3 years)

    Pros

    Some of the clients really do want to overcome addiction, but most are there just because they got caught and are mandated by the criminal justice system

    Cons

    The management is dysfunctional. Most are dry-drunks/addicts who carry the same dysfunctional behaviors into the workplace. Senior management has no clue what goes on in the programs. Clients are having sex with clients, Staff are having sex with staff AND clients, people stealing company property and do the minimum to "keep under the radar"...

    Advice to Management

    GET A CLUE


  2. Helpful (5)

    "Never given a chance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Tampa, FL
    Former Employee - Administrative in Tampa, FL

    I worked at Phoenix House full-time (Less than a year)

    Pros

    None at all, very unprofessional rude counselors feed back was never given to me to do my job duties

    Cons

    Fired after only 2 days of training while the office was already short staffed

    Advice to Management

    I hope this place gets shut down


There are newer employer reviews for Phoenix House
There are newer employer reviews for Phoenix House

See Most Recent

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