Phoenix NAP - Great opportunities - lots of stress | Glassdoor
There are newer employer reviews for Phoenix NAP
There are newer employer reviews for Phoenix NAP

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Helpful (4)

"Great opportunities - lots of stress"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Come here, work hard - get promoted.

Cons

Lots of stress and politics.

Other Employee Reviews for Phoenix NAP

  1. "Family Atmosphere in a large Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    fully secured safe building - Company provides Lunch and for the most part pays for benefits.

    Cons

    As this is the first attempt at building a Datacenter there are some things that could have been done differently and planned out better.

    Advice to Management

    again as this is the first attempt at a Datacenter, channels need to be opened to all employees for ideas from the ground level up.


  2. "Depends on the department and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Phoenix NAP full-time (More than 10 years)

    Pros

    I had great opportunities to grow from entry level call center support to Director level.
    Free lunch is nice - especially for lower-paid employees.
    Some management teams will listen to new ideas.

    Cons

    It is all hit or miss. Depending on your chain of command. The owner is a very smart man who knows a little about all aspects of the company - but gets very hyper-focused on micromanaging issues, productivity is much lower when he was in town. He needs to LEAD ("what") and let his staff manage ("how"). There is very little trust. Their sales team has very little direction. Life-work balance and HR are neglected. Too many managerial promotions without leadership instruction. 4 hours of training doesn't cut it. Not all managers will mentor. President is very hit or miss on policy enforcement. A lot of blatant favoritism.

    Advice to Management

    Try to have empathy and compassion for your employees. Try to think of employees as assets instead of costs. Happy employees work harder, and are more likely to go that extra mile for you when you need it. Tap the talent you have in house. Give managers authority to deal with their departments instead of just the responsibility for results. You're making a lot of work for yourself, as well as slowly choking your employees' desire to do their job well.

There are newer employer reviews for Phoenix NAP
There are newer employer reviews for Phoenix NAP

See Most Recent

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