Pier 1 Imports - Good place to work, but odd hours | Glassdoor
There are newer employer reviews for Pier 1 Imports
There are newer employer reviews for Pier 1 Imports

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Helpful (1)

"Good place to work, but odd hours"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Saratoga Springs, NY
Former Employee - Sales Associate in Saratoga Springs, NY
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Pier 1 Imports part-time (Less than a year)

Pros

I worked with some very friendly, helpful, and genuinely nice people. I was able to learn about processing stock and arranging merchandise for a major company. Many of the products are beautiful, and employees receive a 25 percent discount on top of sales prices.

Cons

Creativity is hampered, as displays must follow a specifically structured model for each season and holiday. The products, while attractive, are typically overpriced and lower quality than you'd expect. The managerial focus was frequently on getting employees to emphasize signing up for store credit cards, instead of meeting the customer's specific needs.

Many times I was scheduled to work odd hours without warning, ie. 6 AM to 1 PM or 4 PM to 11 PM. Pier 1 also sometimes requires its employees to be "on-call" or have "flex time" in their schedules with no extra compensation, so that they must be available to come into work if need be. This meant that I often had to be ready to be called in for a 6-8 hour block of my day and could not make any plans outside of work, which wound up being very frustrating. Salary was also low.

Advice to Management

Eliminate the flex scheduling. Lessen the focus on opening store credit cards, as the pressure on employees often leads to inefficient employee-customer relations.

Other Employee Reviews for Pier 1 Imports

  1. Helpful (2)

    "Can be fun to work there, but don't make a career out of it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ypsilanti, MI
    Former Employee - Sales Associate in Ypsilanti, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Pier 1 Imports part-time (More than 8 years)

    Pros

    Interesting merchandise, can be fun at times, not too many grumpy customers

    Cons

    constantly harassed about selling Pier 1 card, although they took away most of the benefits that helped sell it in the first place. Raises are joke, and you hardly get any hours. We had a horrible store manager & it took HR almost a year to start investigating.

    Advice to Management

    Hire some full time associates instead all students. Full time people will know what they are doing, and they usually give better customer service.


  2. Helpful (3)

    "Unfair Regional Mgt."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gilbert, AZ
    Former Employee - Store Manager in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pier 1 Imports full-time (More than 3 years)

    Pros

    Great product. Fun store team.

    Cons

    Unfair Regional Manager. RM played favorites and rather inexperienced.

    Advice to Management

    Better selection of management.

There are newer employer reviews for Pier 1 Imports
There are newer employer reviews for Pier 1 Imports

See Most Recent

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