Pier 1 Imports - Underpaid; overworked, high expectations; no incentive | Glassdoor
There are newer employer reviews for Pier 1 Imports
There are newer employer reviews for Pier 1 Imports

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Helpful (4)

"Underpaid; overworked, high expectations; no incentive"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Santa Monica, CA
Current Employee - Sales Associate in Santa Monica, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Pier 1 Imports part-time (Less than a year)

Pros

-Good first job to learn retail, but get out AS SOON as you find something better-- even a little better
-25% additional employee discount, even on promotional sale items (up to 45% off, though I've heard that's not much in other jobs)

Cons

-No matter HOW HARD you work, you will NOT get a raise until at LEAST a year of employment. And that's not even guaranteed. Some people get about .05 or up to .17 on their year raises. And management acts so gracious about it.
-Daily demands, including making at least 5 people sign up for spam email or more junk mail, and weekly, playing with people's credit for a very faulty system (Pier 1 Rewards Credit Card)
-Physically demanding, mentally draining. Climb up ladders and grab chairs, greeting every single customer and bothering them about signing up for the catalog, or the card, or the promotions, or this-or-that. The rule is "until they say stop three times"...

Advice to Management

Pay your employees accordingly for doing a good job.
Stop with the catalog and pier 1 card. The card is more hassle than it saves people's money.

Other Employee Reviews for Pier 1 Imports

  1. Helpful (1)

    "The passion for the company faded."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader in Chesapeake, VA
    Former Employee - Sales Leader in Chesapeake, VA
    Recommends
    No opinion of CEO

    I worked at Pier 1 Imports full-time (More than 3 years)

    Pros

    Discount!
    If your store manager is amazing and hires employees that are amazing and blend well and work well together, it's a dream job!!!
    Many career advancement opportunities!
    Fun -- if you love the products and working with customers closely. Pier 1 customers are loyal and truly want the employee's ideas, advice.

    Cons

    When I first started in 2006 the company did something special for employees on Christmas- but that ended during my three year employment history. I was very disappointed. I am not sure what the situation is there current day.
    They also cut back on the amount of raises per year they'd give and the amount of raise.

    Short shifts as a sales associate. Decent hours as sales leader.
    Very few hours available per week for sales associates ranging from 4-15 hours. Not enough to pay rent, but the company didn't want me to have second job b/c that affected my availability.
    Underpaid as sales associate.
    When I advanced to sales leader, I made $10 a hour, which maybe would be fair for a month period. But there should be more raises and BETTER raises.
    Demanding goals to receive credit card sign ups per day.

    Advice to Management

    I transferred stores when I became a sales leader and unfortunately that management team made me fall OUT OF LOVE with the company. I was very disappointed but left the company because of it. Before that my previous store was awesome! Great managers equal GREAT stores and GREAT employees.
    As for the much higher ups.... my store frequently didn't have access to merchandising supplies we needed to prepare the store as the directory asked us to. The District Manager always said we couldn't afford it. That's strange to me, since we were trying to made our store to be the Pier 1 Standard. Make sure your store have the tool, supplies they need, and the employees do as well. Communication is huge. And a Thank you goes a LONG way during a store visit!!! (VISIT THE Stores!!! The employees work VERY hard to make the stores look the way they do and be successful as they are.)


  2. Helpful (3)

    "Hard work but fun!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports full-time (More than 3 years)

    Pros

    There is a lot of variety in day to day activities and workload. There is always something new happening and the job is never dull. The company values employee feedback and is always working to improve processes. Store managers are not mico-managed. There is some room for creativity and initiative is recognized.

    Cons

    It is a very physically demanding job, lots of walking and heavy lifting, very little sitting. There is a very broad assortment of merchandise in relatively small space that can be difficult to deal with. To be truly successful a GM needs to work long hours. Compensation is relatively is low and associate retention is a challenge.

There are newer employer reviews for Pier 1 Imports
There are newer employer reviews for Pier 1 Imports

See Most Recent

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