Pier 1 Imports - High Expectations and little resources | Glassdoor
There are newer employer reviews for Pier 1 Imports
There are newer employer reviews for Pier 1 Imports

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"High Expectations and little resources"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Pier 1 Imports part-time (Less than a year)

Pros

You gain retail experience and are never bored.

Cons

High turn over in associates. Scheduling employees outside of availability leaving less coverage and worn out associates and managers creating this endless cycle.

Expect to carry dining chairs and other heavy objects up a ladder and stack things dangerously around the store. You'll be performing other dangerous tasks like reaching while on the tip top of the ladder

you'll help people load and move they're giant furniture pieces with no help from your general manager(even if your a woman and he is a man)

Little to no real training. you will be thrown to the sharks on your first day. Yet if you do something wrong its still your fault, even if they never trained you on it

very advance and complex ordering processes leaving new associates clueless and customers frustrated when we cannot find their merchandise the spent hundreds of dollars on.

little to no communication between gm and management team

unrealistic expectations with little coverage

Micromanaging.

Customer service is not a priority, tasking and store appearances is, your numbers and conversion are going down because of this.

Advice to Management

spend more time on your training. If you have an employee who is confident in what they are doing you wont have so many customer issues and employees who just walk out.

Other Employee Reviews for Pier 1 Imports

  1. "Nothing Special"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pier 1 Imports part-time (Less than a year)

    Pros

    The store is relaxed, you get a discount on merchandise, I had friendly management, and the job is low-stress.

    Cons

    I worked here seasonally- there were few hours, no training, a small staff, and no company culture. The pay was very low, to the penny half of what I was making at my previous retail job. It was very "meh," nothing special. You are pushed to sign up customers for the Pier 1 credit card, which isn't great and I did not do (why I was not kept on after holiday).

    Advice to Management

    More training would be nice- Training I received for PT holiday was a video made in the 90s- I didn't even get a tour of the store before I was left alone at the cash wrap to work!


  2. "My review of Pier 1 Imports"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Freeport, NY
    Former Employee - Sales Associate in Freeport, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pier 1 Imports part-time (More than a year)

    Pros

    Great work environment, friendly co workers,decent hours, higher pay than minimum wage,work can be fun at times!

    Cons

    Threatened to get fired for not opening up store credit cards, giving too many side projects to people on register, promotions are given to people with a certain personality not to people with over all store knowledge. 10 cent cent raises, management chooses favorites when it comes to employees (gives them less work)

    Advice to Management

    My advice to store management is to not fire people for not being able to open up store credit cards actually focus on customer service.(im not saying i got fired for this i left on my own terms but ive seen it happen to good salespeople) Promote people who actually know a lot about the store not just the people who are loud and crave attention i've seen sales leaders asking associates questions on how to do their job, when it should be the other way around. Also try to make your raises a little bit more than just a couple of cents (this is why half of the original store team quit for better jobs)


There are newer employer reviews for Pier 1 Imports
There are newer employer reviews for Pier 1 Imports

See Most Recent

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