Pillar Hotels and Resorts - Great company, strong team culture | Glassdoor
There are newer employer reviews for Pillar Hotels and Resorts
There are newer employer reviews for Pillar Hotels and Resorts

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Helpful (4)

"Great company, strong team culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager in Irving, TX
Current Employee - General Manager in Irving, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Pillar Hotels and Resorts full-time (More than 3 years)

Pros

Pillar is still a relatively young company and has experienced some growing pains over the years. From my perspective the company has learned from it's mistakes and isn't afraid to change. Pillar is led by an aggressive, experienced, hands-on senior management team. There are a huge number of resources and tools available to help make a hotel successful. GMs who produce good results are left alone to thrive (we're not big on micromanaging) but those who struggle will find plenty of support coming their way to help turn around.

Cons

I think Pillar is held back by its relationship with Archon Hospitality which owns most of the hotels Pillar manages. Archon wants nothing more than to squeeze the life out of each hotel and reinvest as little as possible. Hotels under other ownership groups will probably thrive with the Pillar culture.

Advice to Management

None at this time

Other Employee Reviews for Pillar Hotels and Resorts

  1. Helpful (1)

    "a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in East Los Angeles, CA
    Current Employee - Front Desk Manager in East Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pillar Hotels and Resorts full-time (More than 5 years)

    Pros

    good benefits for the employees

    Cons

    regional manager are not aware whats happening in the field

    Advice to Management

    listen more to the employees


  2. Helpful (3)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roseville, CA
    Former Employee - Anonymous Employee in Roseville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pillar Hotels and Resorts full-time (More than 8 years)

    Pros

    Some job perks such as hotel discounts, if they are available.

    Cons

    High turnover, Management rarely recognized hard work and accomplishments. The culture was very cliquey and full of gossip. If you are salary be expected to be called on your day off, weekends, and even if you take vacation. On top of working 50-60 hours a week.

    Advice to Management

    Value your employees especially those with experience.

There are newer employer reviews for Pillar Hotels and Resorts
There are newer employer reviews for Pillar Hotels and Resorts

See Most Recent

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