Run - Anonymous employee Pilot Fiber Employee Review

First, want to sincerely thank you for sharing your opinion here. Critical feedback can be a difficult process to engage in, but we really appreciate any opportunity to open up discussions on how to do better. It sounds like the biggest concern here is turnover. We do set high standards, driven by performance-based metrics. As a result, our sales team is reshaped out of necessity as it continues to grow. The standards that drive excellence on our sales team are the same standards we hold ourselves to - both as a company and leadership team. The hope is that everyone feels supported to do their best work, encouraged to share input on improving current processes, and valued as a contributing member of this company. For this reason, transparency and clarity are extremely important in our approach to team dynamics, reviews, feedback, and growth. If you believe we’ve stumbled along the way in these respects, I’d like to apologize on behalf of the whole team. As you’re a current Pilot employee, I’d truly love the opportunity to discuss these concerns, as well as any other you may have. Having a face-to-face conversation seems like the most productive way to do that, so please don’t hesitate to reach out to me personally or to your direct manager.