Pitney Bowes - Overall, it was a positive experience | Glassdoor
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There are newer employer reviews for Pitney Bowes

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"Overall, it was a positive experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in New York, NY
Former Employee - Customer Service Associate in New York, NY
Recommends
Negative Outlook
No opinion of CEO

I worked at Pitney Bowes full-time (More than a year)

Pros

Great opportunity to learn office services from the mailroom out. Good for someone with customer service experience and attitude, but not much training.

Cons

Unclear expeectations, when a site goes, the process from a worker's end can be a bit erratic, off-putting and demoralizing. Insurance is a high cost.

Advice to Management

Clarify processes and expectation, Revisit the cancellation of employee perks that were cancelled. Seek better insurance structure.

Other Employee Reviews for Pitney Bowes

  1. "Friendly people but departments don't work together."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Stamford, CT
    Former Contractor - Anonymous Contractor in Stamford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pitney Bowes as a contractor (Less than a year)

    Pros

    Nice people
    Health center on site
    Competitive Salary

    Cons

    The business units are very isolated from one another
    Everyone expressed intentions to be innovative and try new things but no one really changed the way they worked - I understand there have been major changes since I left though.

    Advice to Management

    Encourage people to work across silos
    Modernize leadership practices - a younger mentality from HR and more collaboration between execs would set a better example for the company to meet its potential and become truly innovative.


  2. Helpful (1)

    "Old School Thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Account Customer Service Manager in Nashville, TN
    Current Employee - Key Account Customer Service Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 5 years)

    Pros

    The benefits are pretty good even though they have started to whittle away at some things.

    Cons

    Old technology - I have a computer that came out in 2008 and there are no plans to upgrade. They still use XP network wide. It took them until 2012 to allow a version of internet explorer with tabs! Who uses IE6 these days? They tend to have meetings about meetings so nothing really gets done. When the economy went they got rid of service people and veterans who knew the products inside and out so they could make the bottom line better. The fact is they don't know what to do in an instant, social world and NONE of their internal processes are forward thinking.

    Advice to Management

    If you are not agile in today's world you are fragile.

There are newer employer reviews for Pitney Bowes
There are newer employer reviews for Pitney Bowes

See Most Recent

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