Pivotal Payments - I'm happy to work here. | Glassdoor
There are newer employer reviews for Pivotal Payments
There are newer employer reviews for Pivotal Payments

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"I'm happy to work here."

StarStarStarStarStar
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Very friendly working environment, like a family.
People are nice here.

Cons

I'll be happier if I got a bigger desk :)
The office is a little bit crowd.

Other Employee Reviews for Pivotal Payments

  1. Helpful (3)

    "One of the worst jobs I've ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Montreal, QC (Canada)
    Former Employee - Sales Support in Montreal, QC (Canada)
    Doesn't Recommend
    Positive Outlook

    I worked at Pivotal Payments full-time (Less than a year)

    Pros

    - clean office
    - downtown location
    - tim hortons in building
    - friendly coworkers

    Cons

    - condescending supervisor who believes in micromanaging her subordinates to the T
    - if you do not express profound passion in assisting extremely rude and uncivilized sales reps (who may yell and swear at you if an order is not on time or complete, even when its not your fault) then expect to be terminated without warning.
    - eye strain from staring at 2 monitors for 8 hours straight. Expect to be questioned if you rest your eyes for a few seconds.
    - if caught browsing the internet during downtime, supervisor will assign tasks to you which are beyond the scope of your job description.
    - company is blatantly ripping off its customers and will purposefully overlook instances where a merchant is double charged.
    - forget about making your after-work appointments on time. You'll be expected to work overtime for free otherwise if you leave exactly when your shift ends, you're "watching the clock".

    Advice to Management

    Maybe its me, but to work effectively, I need some room to breathe. How about we try being a little less condescending and overbearing to individuals entirely new to the crooked merchant processing industry and give new hires adequate training to do well on the job.


  2. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Generation Representative in Saint John, NB (Canada)
    Current Employee - Lead Generation Representative in Saint John, NB (Canada)
    Recommends
    Neutral Outlook

    I have been working at Pivotal Payments full-time (Less than a year)

    Pros

    Great hours that are available with no weekend work

    Cons

    lack of bonus structure, overtime hrs minimal

    Advice to Management

    Better use of the campaign calling lists

There are newer employer reviews for Pivotal Payments
There are newer employer reviews for Pivotal Payments

See Most Recent

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