Plusnet - Dynamic company going places | Glassdoor
There are newer employer reviews for Plusnet
There are newer employer reviews for Plusnet

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"Dynamic company going places"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Sheffield, England (UK)
Former Employee - Anonymous Employee in Sheffield, England (UK)
Recommends
Positive Outlook

I worked at Plusnet full-time (More than a year)

Pros

Great people
Hungry to grow
Fantastic Customer Service ethos
Great products

Cons

Work life balance can slip out of kilter

Other Employee Reviews for Plusnet

  1. "A fantastic company which appears doomed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Options and Sales in Sheffield, England (UK)
    Current Employee - Customer Options and Sales in Sheffield, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Plusnet full-time (More than 3 years)

    Pros

    No cold calling , much
    Free food (same pay grade as my dogs)
    Good salary if you can work like a demon a great salary

    Cons

    Poor conflicted management, lack of cohesive direction, what's punishment one day is policy another, favouritism, treated like a child, a lot are.

    Advice to Management

    We are not machines, training/education and clarity need more focus, development if desired seems strangely structured, and sometimes pay is wrong, I suggest you promote/allow a union (the CWU); anyway I'm not paid to think :)


  2. Helpful (2)

    "Potential to be great that will NEVER happen."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support/Faults in Leeds, England (UK)
    Current Employee - Technical Support/Faults in Leeds, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Plusnet full-time (More than 3 years)

    Pros

    Free phone line, broadband & TV.
    Good wage, but more generous if you have a nice manager who levels you farly or generously and/or overtime is going.
    A lot of great people work on the floor.
    Potential to work SAS shifts which are 3 days per week and involve 6 less hours a week for full time wages.
    If you work hard and get noticed, you can ppotentially progress within the company.
    Free parking.
    None uniform.
    Games room without surveillance.
    Free food for those who are in on weekdays.
    Free water, coffee & tea.
    Wireless headsets.
    It is possible to be very happy at the company and feel blessed you work there.

    Cons

    Do not follow the law when it comes to disciplinary and dismissals.
    Senior Management are completely out of touch and overpaid fools.
    Levelling/bonus system is designed to provide control over advisors and restrict the amount of bonuses paid.
    Politics are rife.
    Some bullying/blatant treating people different from specific team leaders.
    Do not have much empathy, interest or flexibility for people's life outside of work.
    Do not reward tenure and experience meaning the best staff leave in the end, without fail.
    Always two steps behind when it comes to pay reviews,technology,engineering and most things else.
    They will ask for ways to make staff livessels better than absolutely tear it apart because it doesn't benefit the business.
    Brown nosing management is commonplace and half the time or more, it works meanwhile other more deserving,skilled and hardworking agents are left behind or not given credit.

    Advice to Management

    Have the balls to be different and try make a difference to the con list rather than being a yes man/woman as all the con list doesn't take away from the pro list and it's frustrating that the company shoot them self in the foot.

There are newer employer reviews for Plusnet
There are newer employer reviews for Plusnet

See Most Recent

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