Portfolio Recovery - it was a learning experience | Glassdoor
There are newer employer reviews for Portfolio Recovery
There are newer employer reviews for Portfolio Recovery

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"it was a learning experience"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Representative
Current Employee - Account Representative
Doesn't Recommend
No opinion of CEO

Pros

I like the other collector's. i know how to read from a scrpit.and not to have my cell phone with me

Cons

they do not treat their collector's well..they only think about their investor's they forgot that the collector's are the ones on the phone speaking with thier debtor's... they expect you to dress up when they have investor's in the building

Advice to Management

Take care of your collector's, more trainiing for manager's stop hiring just anybody off the street. pay your collector's what they are worth..then you woulkd not have to worry so much about investors

Other Employee Reviews for Portfolio Recovery

  1. "Debt Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Collector in Las Vegas, NV
    Former Employee - Legal Collector in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Portfolio Recovery full-time (More than 3 years)

    Pros

    Excellent industry, the company is largest debt collector

    Cons

    Can have toxic work environment

    Advice to Management

    Better communication down the chain of command


  2. "If you like to be monitored for every move you make, then this is for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Portfolio Recovery full-time (Less than a year)

    Pros

    Hour lunch, breaks, free month end lunch

    Cons

    Ridiculous rules on phone use, absences etc. They monitor and watch everything you do. You have to account and log every second worked like you are a teenager. Absences even for a health emergency still get a demerit point, so try not to get sick or in a car accident cause they don't care you still get in trouble. 5 points and your fired! Ridiculous rules, and not aloud to talk to one another.

    Advice to Management

    Stop treating your employees like they are 10 years old. Emergencies happen in life, as long as we are doing our work leave us alone. We should be aloud to get sick and not be disciplined

There are newer employer reviews for Portfolio Recovery
There are newer employer reviews for Portfolio Recovery

See Most Recent

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