Potbelly Sandwich Works - A store manager that periodically trains new managers. | Glassdoor
  1. "A store manager that periodically trains new managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Training General Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Potbelly Sandwich Works full-time for more than 20 years

    Pros

    Pay is pretty good. Not too many complaints from customers.

    Cons

    High stress at times. Understaffing and call-offs are an issue. Some district managers are not good and don't deserve to be in their positions.

    Potbelly Sandwich Works2019-04-04
  1. "Best place to work in the customer service industry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Shift Lead in Garland, TX
    Recommends
    Approves of CEO

    I worked at Potbelly Sandwich Works part-time for more than 2 years

    Pros

    Probably the best place to work as far as the customer service/food industry goes! If you are a full time employee you do get benefits, however, even the part time salary is decent and above minimum wage! Great job for someone in college classes.

    Cons

    At this specific location management was a little crazy and the customers were pretty rude. Once we got a good manager things slowly started to improve as far as work culture and turnover rates.

    Potbelly Sandwich Works2019-05-15
  2. "Not bad"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Potbelly Sandwich Works full-time for more than 2 years

      Pros

      Positive Energy liked team member easy job

      Cons

      Long hours upper management out of touch

      Potbelly Sandwich Works2019-05-23

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