Potbelly Sandwich Works - managers will get burned out | Glassdoor
There are newer employer reviews for Potbelly Sandwich Works
There are newer employer reviews for Potbelly Sandwich Works

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Helpful (1)

"managers will get burned out"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager
Current Employee - General Manager
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Potbelly Sandwich Works full-time (More than 3 years)

Pros

being a shift manager in college is awesome. Paid well with decent benefits. company does a good job keeping associate happy. They will bend over backwards to keep associates happy so they can avoid turnover.

Cons

when you become Gm or higher the corporate staff expects you to work only 50 hours a week but that quickly becomes way more when they cut your labor hours. District manager and above wants you to accomplish tasks with small budget, associates that soon realized they can be lazy and wont get fired, while working some nights a week.

Other Employee Reviews for Potbelly Sandwich Works

  1. "Not a great paying job but fun for lower levels."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Very friendly atmosphere. Associates have an easy job.

    Cons

    Starting hourly managers dont make much more than associates and have a lot more responsibility. There is usually a line for advancement above hourly. Especially if you want to stay in your district.


  2. Helpful (2)

    "People and Customer Centered, Structured"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Potbelly Sandwich Works full-time (More than 3 years)

    Pros

    I was hired as an assistant manager and promoted to GM within a year and a half. Great training program and continued coaching leaves no uncertainty as to what to do or how to do it. Good company culture based on values. Company filled with quirky, down to earth people allowed to be themselves with each other and customers. Employees and leaders are empowered to make others happy. Lots of opportunity to express yourself creatively through art and music. Live local music during lunch keeps the energy up! Lots of time to connect with customers.

    Cons

    Workflow becomes bogged down with checklists, audits, action plans, and reports. Salary managers work 50 hours a week with 95% of that time being on the line working as an associate to meet aggressive labor cost goals. I ended up working 60-65 hours per week, taking inventory, employee reviews, and P&L reports home. Placing food and supply orders from home. Some goals and budgets just not realistic.

    Advice to Management

    Re-evaluate the Sales Per Man Hour measurement. Give managers the time to mindfully complete all the planning, checklisting and evaluating you expect.

There are newer employer reviews for Potbelly Sandwich Works
There are newer employer reviews for Potbelly Sandwich Works

See Most Recent

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